1,084

Branch Operations Manager jobs in United Arab Emirates

Director of Community & Contact Center Operations

Anydrive

Dubai
On-site
AED 120,000 - 200,000
30+ days ago
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Operations Director – AV & Smart Workplace Solutions

Plum Jobs

Dubai
On-site
AED 300,000 - 400,000
30+ days ago

Operations Director: AV & Smart Workplace Solutions

Plum Jobs

Dubai
On-site
AED 300,000 - 400,000
30+ days ago

Group Director of operations - Restaurants and nightlife venues

CØMPΛNIUMHospitality

Dubai
On-site
AED 200,000 - 300,000
30+ days ago

Nursery Operations Director – Dubai & Abu Dhabi

Laurenjose

Abu Dhabi
On-site
AED 120,000 - 200,000
30+ days ago
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Operations Director

UnitedYou Ventures

Abu Dhabi
On-site
AED 300,000 - 450,000
30+ days ago

Director of Operations

PTD Fitness

Dubai
On-site
AED 250,000 - 350,000
30+ days ago

Operations Director

Dept Data

Dubai
On-site
AED 200,000 - 300,000
30+ days ago
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Operations Director

23Dept

Dubai
On-site
AED 200,000 - 300,000
30+ days ago

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Director of Community & Contact Center Operations
Anydrive
Dubai
On-site
AED 120,000 - 200,000
Full time
30+ days ago

Job summary

A customer-focused organization in Dubai is seeking a Community Operations Manager to lead and enhance contact center operations. This role requires strong leadership skills and a commitment to delivering excellent customer experiences across various channels. Responsibilities include managing teams, setting strategies, and driving improvements in service quality. The ideal candidate will ensure compliance with regulations and foster a motivated workforce.

Qualifications

  • Strong leadership and management skills for a contact center environment.
  • Ability to analyze performance metrics and improve processes.
  • Experience in customer service and operational excellence.

Responsibilities

  • Oversee contact center teams and manage daily operations.
  • Set strategies for improving customer service quality.
  • Lead recruitment, training, and coaching for staff.
Job description
A customer-focused organization in Dubai is seeking a Community Operations Manager to lead and enhance contact center operations. This role requires strong leadership skills and a commitment to delivering excellent customer experiences across various channels. Responsibilities include managing teams, setting strategies, and driving improvements in service quality. The ideal candidate will ensure compliance with regulations and foster a motivated workforce.

* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.