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This career opportunity is available at Santam Client Solutions for the Business Intelligence Manager, who will be based in either Cape Town or Johannesburg

The Business Intelligence Development Manager leads the BI development function within Santam Client Solutions, ensuring that business data needs are effectively translated into scalable, insightful, and well-maintained data products. This role is pivotal in driving the maturity of the BI capability by leveraging modern BI tools (such as Power BI, Microsoft Fabric and snowflake), strengthening relationships with central IT partners, and contributing to the evolution of Santam’s future cloud data architecture.

• Lead the design, build, and maintenance of data models and reporting assets within the Power BI ecosystem.
• Oversee the BI team's day-to-day activities, ensuring the timely delivery of development work and the resolution of incidents and support queries.
• Act as the bridge between Business Analyst (BA) teams and the BI team to ensure clear understanding of requirements, strong technical solutioning , documentation, and alignment to business needs.
• Drive the adoption and optimization of Powerbi and other modern BI technologies to enhance delivery efficiency and innovation.
• Manage development cycles from initial design to deployment, ensuring project documentation and adherence to governance and best practices.
• Maintain a central library of standardized calculations and ensure consistency across all reporting assets.
• Collaborate with the Central IT partners, Analytics, and Data Governance teams to align on priorities, streamline delivery, and embed best practices.
• Provide input and leadership in shaping the future cloud-based data architecture, contributing to platform decisions and migration strategies.
• Coaching and mentoring of junior BI staff

• Bachelor’s or Master’s degree in Information Systems, Computer Science or a related field.
• 5+ years in data development, BI, or data engineering, with at least 2 years in a team leadership or managerial role.
• Proven experience with Power BI, DAX, SQL, and modern BI development practices.
• Exposure to or experience with Microsoft Fabric is a strong advantage.
• Exposure to or experience in Short Term Insurance environment.
• Strong analytical mindset with the ability to translate business problems into scalable data solutions.
• Excellent communication, stakeholder management, and team leadership skills.
• Experience working within a federated data model and coordinating with enterprise IT and architecture teams is a plus.

Santam is the market leader in the general insurance industry in Southern Africa. We are a large, diversified, expanding and transforming company and whilst based in South Africa, we are rapidly moving into a number of emerging markets, both in Africa and Asia.

Our success is rooted in our passion for our clients and everything we do is centered on our delivery of Insurance Good and Proper. We’re about people. People drive our business so it follows that we want to recruit the best people possible whether they work for us permanently or for a short time as temporary employees.

At Santam we are committed to transformation and embracing diversity. This commitment is what drives us to achieve a diverse workplace with employment equity as a key goal to create an inclusive workforce, representative of the demographics of our society. In achieving our employment equity goals we give preference to applicants from the designated groups in alignment with the Divisions Employment Equity targets.