Store Clerk Lead

A Igreja de Jesus Cristo dos Santos dos Últimos Dias; Durban; On-site; ZAR 50 000 - 200 000; Part time

Job summary

A global religious organization is seeking a Store Clerk Lead in Durban. This part-time role involves directing store operations, providing excellent customer service, and managing inventory. The ideal candidate must be an endorsed member of the church with relevant educational background and experience in retail or customer service. Strong leadership and interpersonal skills are essential for success in this position. Join a community-focused environment while assisting the church's mission.

Qualifications

• Must be an endorsed member of the Church of Jesus Christ of Latter-day Saints.
• Two years’ experience in business, retail, or customer service.
• Ability to manage teams effectively.

Responsibilities

• Directs all store operations and supervises other staff members.
• Provides high-quality customer service.
• Manages inventory and ensures stock levels are adequate.

Skills

Interpersonal skills

Customer service

Leadership

Point-of-sale systems

Troubleshooting technical systems

Education

Post secondary education in business or related field

Tools

MS Word

MS Excel

MS Outlook

Job description

Store Clerk Lead – Johannesburg, City of Johannesburg, South Africa (No Local)

To meet the needs of the Church, we seek to build teams that represent the diverse perspectives, broad life experiences and backgrounds of our global Church membership. With that in mind, we encourage all qualified applicants to apply.

Job Description

The Materials Management Support Services Retail Store helps the Church accomplish its religious mission by providing standard support services of helping customers to make informed product decisions.

Responsibilities

• Directs all store operations for a small store or supports a supervisor 2 where applicable.
• Acts in a leadership capacity, assigning and directing the work of other staff members, and provides training and development for the store’s staff.
• Provides feedback and coaching to employees.
• Helps prepare staff members’ weekly schedules and assignment of daily tasks.
• Greets customers and ascertains customers’ needs.
• Provides high‑quality customer service, supplies product knowledge to assist customers, and motivates others to do the same.
• Develops an understanding of contents and/or properties of all products to adequately serve customers.
• Responds to customer questions regarding curriculum, proper fitting of clothing or issues of similar complexity, and interests with customers to resolve concerns of moderate to high complexity.
• May provide personal fitting consultation to customers at distribution store.
• Operates the point‑of‑sale terminal, finalises sale of selected products, processes returns, and manages register opening and closing process.
• Oversees or assists the store supervisor (if applicable) to ensure the store is attractively displayed, well‑presented, and that there is adequate inventory on the shelf.
• Oversees or supports all aspects of inventory receiving and counting, assures the floor inventory is adequate to meet customer needs, and assists in ordering and replenishment to ensure proper stock levels.
• Maintains awareness of and helps with the attainment of key performance indicators, including inventory goals, expense goals, sales indicators, and exceptional customer service.
• May provide back‑up support on behalf of the store supervisor during absence, or when needed, which may include time‑keeping duties.
• May perform and/or oversee housekeeping duties to ensure facility, equipment, and storage areas are in good condition.
• Requires to work as scheduled and needed (including Saturdays and national/local holidays).
• This job may include a variety of additional MMD Support Services duties of equal or lesser complexity.

Qualifications

• Must be an endorsed member of the Church of Jesus Christ of Latter‑day Saints with a current Temple Recommend.
• Post secondary school education in business, retailing, merchandising or related field, and two years’ experience in business, retail, customer service or an equivalent combination of education and experience, including managing teams.
• Functional understanding of computer applications, including MS Word, MS Excel, MS Outlook, or related programs.
• Proficient use of point‑of‑sale systems and terminology, and ability to troubleshoot basic technical systems and tools.
• Excellent interpersonal skills, including written and verbal communication skills.
• Ability to lead, delegate, and direct the work of others, and to effectively address difficult issues.
• Preferred: previous experience leading others in a retail setting. This position operates in a retail environment. To successfully perform the essential functions of the job there may be physical requirements such as standing for long periods of time, stooping, bending, and lifting up to 20 kg.
• Job Identification 372171
• Job Category DR – Distribution, Retail & Logistics
• Posting Date: 01/13/2026, 04:54 AM
• Location: 2 Izinga Drive, Durban, KwaZulu‑Natal, 4021, ZA (No Local)
• Apply Before: 02/03/2026, 06:55 AM
• Job Schedule: Part‑time
• Job type: Regular or Temporary – Regular
• Worker Type: Employee
• Number of Openings: 1
• Anúncio/Mais informações Please note that this job posting may close at any time without prior notice. Find out more about the many benefits of Church Employment at https://careers.churchofjesuschrist.org.