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After-Sales Technical Training Supervisor
Job summary
A staffing solutions company seeks an experienced automotive training expert in Johannesburg. The ideal candidate will formulate training plans, prepare materials, and implement dealer training. Applicants should have a technical training qualification, at least 5 years of automotive after-sales experience, and excellent communication skills. Certifications such as 'Train the Trainer' and Lean Six Sigma are advantageous. This role requires effective collaboration with various stakeholders.
Qualifications
- Minimum 5 years of automotive after-sales experience with training experience.
- Train the Trainer certification is advantageous.
- Proficient in automotive structure, working principles, and fault diagnosis.
Responsibilities
- Formulate the annual training plan and classify technical training levels.
- Prepare training materials and transform them as needed.
- Organize and implement dealer service training.
Skills
Education
- Technical Training Qualification or equivalent
- Bachelor's Degree in Engineering (advantageous)
- Minimum 5 years of automotive after-sales experience with training experience
- Train the Trainer certification (advantageous)
- Lean Six Sigma (advantageous)
- Proficient in automotive technology knowledge, mastered the automotive structure, working principle and common fault diagnosis methods
- Knowledge of after-sales service processes, standards and specifications
- Ability to analyse training needs, course design, materials production and training implementation
- Excellent verbal and written communication skills with the ability to communicate effectively with people of different levels and backgrounds
- Formulation of the annual training plan and the classification of technical training levels
- Preparation of training materials and the transformation of training materials
- Construction of the training base and the preparation of training aids
- Organizing and implementing dealer service and technical training
- TSB document preparation and distribution
- Collect, organize and issue technical cases
- Leaders arrange other daily temporary work
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.