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Business Analyst
Job summary
A leading financial services firm in South Africa is seeking a Technical Business Analyst to enhance business operations through information systems. The ideal candidate will collaborate with stakeholders, analyse processes, and design IT solutions. Required qualifications include a Bachelor’s degree, 3-5 years of relevant experience, and strong analytical skills. This role offers opportunities for professional growth and impact within the organization.
Qualifications
- 3-5 years of experience in a similar role.
- Strong problem-solving and critical thinking abilities.
- Ability to explain technical concepts to non-technical stakeholders.
Responsibilities
- Collaborate with stakeholders to identify business needs.
- Analyse current systems and processes for improvements.
- Assist in project planning, testing, and implementation.
- Produce clear documentation for systems and processes.
Skills
Education
To analyse, design, and implement information systems that support business operations and improve efficiency. The Technical Business Analyst works closely with internal and external stakeholders to understand their needs and translates them into technical requirements for IT teams.
- Collaborate with internal and external stakeholders to identify business needs.
- Conduct interviews, workshops, and surveys to gather requirements.
- Develop Feasibility and Business Case Documents.
- Perform cost/benefit, feasibility, sustainability and organizational readiness assessments.
- Analyse current systems and processes to identify areas for improvement.
- Design new IT solutions in collaboration with the architects or make enhancements to existing systems.
- Translate business requirements into technical specifications and functional specifications and system models (e.g. data flow diagrams, use cases, acceptance criteria).
- Assist in project planning, testing, and implementation.
- Support user acceptance testing (UAT) and training.
- Produce clear documentation for systems, processes, and user guides.
- User Stories, Flow charts, Key Success Factors, Reporting Metrics, Test Cases.
- Work with business to implement new processes & ensure change management (escalate non-compliance).
- Ensure solutions meet business needs and comply with standards.
- Act as a bridge between business users and technical teams.
- Develop and maintain strong relationships with internal and external vendors such as Shared Services Stakeholders, End Users, Business Analysts, Technical Peers and external Software Vendors.
- Understanding of databases, software development, and system architecture.
- Familiarity with tools like UML, BPMN, SQL, and project management software.
- Strong problem-solving and critical thinking abilities.
- Excellent verbal and written communication.
- Ability to explain technical concepts to non-technical stakeholders.
- Bachelor's degree in Computer Science, Information Systems, or a related field.
- 3-5 years in a similar role.
- Certified Business Analysis Education.
- Agile/Scrum certifications.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.