Centre for Academic Success Coordinator

Stadio; Durban; On-site; ZAR 200 000 - 300 000; Full time

Job summary

An educational institution in Durban is seeking a dedicated student support coordinator. This role involves promoting student services, coordinating support initiatives and wellness activities, and managing student orientation programs. The ideal candidate will possess at least a Grade 12 qualification, an NQF level 6, and 2 years of relevant experience in higher education. Strong organizational and communication skills are essential, along with a passion for supporting student needs. Join a vibrant team to enhance student wellness.

Qualifications

• Minimum of 2 years relevant experience in higher education required.
• Grade 12 and a relevant NQF level 6 are mandatory.

Responsibilities

• Coordinate student support initiatives and interventions for students.
• Plan and present workshops and training initiatives for students.
• Manage the student orientation programme for new and returning students.

Skills

Self-discipline

Organizational skills

Communication skills

Time-management

Problem-solving

Attention to detail

Computer literacy

Education

Grade 12

Relevant NQF level 6

Progress towards NQF level 7

Tools

Canvas

Job description

Company: Stadio

Location: Durban

Type: Permanent

Reference: #MUSC4ASC

Job Description

Key Roles and Responsibilities

• Coordinate student support initiatives and interventions for students. The role may be specific to a CL or DL campus. It is focused on student support for both CL and DL students on the specific campus.

• Promote, in collaboration with the Manager: C4SS, the services of the C4SS on campus.
• Coordinate the campus communication with reference to student support.
• Communicate and liaise with relevant stakeholders on campus to ensure successful delivery of student support and wellness activities on campus.
• Report on student support activities, as required.
• Coordinate the involvement of C4SS in identified projects.
• Take part in the annual planning process of support initiatives.

• Provide, deliver and coordinate individual and group student support and wellness activities on campus.
• Plan, coordinate and/or present support initiatives (workshops, information, training, etc.) in collaboration with the Manager: C4SS.
• Consult with and assist students who contact/visit the C4SS and/or make appropriate referrals/source support solutions.
• Contribute to the management of students-at-risk in collaboration with the academic managers on campus.
• Assist with the coordination of wellness initiatives on campus.

• Contribute to the development and delivery of the student orientation programme for first years and returning students.
• Coordinate, develop and arrange, in collaboration with the Manager: C4SS, support-specific activities, speakers, and information sessions for the new and returning student orientation sessions.
• Take responsibility for the implementation of diagnostic tests (for example, SM) before and during the orientation programme, according to the SOP per diagnostic assessment.
• Manage and conduct the required follow-up actions related to diagnostic tests.

• Contribute to the student support environment on Canvas.
• Contribute to the creation and maintenance of a vibrant, informative and up-to-date virtual support environment.
• Contribute and package content for the Canvas Student Support environment in consultation with the Manager: C4SS and the Manager: Student Support.
• Take joint responsibility for the quality assurance of the environment.

Qualification And Minimum Requirements

• Grade 12
• A relevant NQF level 6
• Progress towards NQF level 7 is advantageous
• At least 2 years relevant experience in higher education

Knowledge and Skills

• Self-discipline
• Excellent organizational, communication and interpersonal skills
• Time-management, and ability to work under pressure
• Sense of urgency and deadline driven
• Ability to work independently and problem solve
• Accuracy and attention to details
• Are willing to work after hours to assist the Distance Learning students with support sessions
• Awareness of environmental social issues and pressures
• Passionate about student issues and needs
• Excellent communication skills, both verbal and written
• High computer literacy. Experience on Canvas would be an advantage
• Ability to identify issues and initiate corrective action

Posted on 02 Feb 09:33, Closing date 9 Feb