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Trucking Business - Operations / Production Supervisor
Job summary
A logistics company in South Africa is seeking an Operations/Production Supervisor to oversee daily dispatching and routing within a trucking business. The role involves managing drivers, ensuring compliance with safety regulations, and optimizing fleet performance. Ideal candidates will have at least 2 years of experience in transportation, strong knowledge of DOT regulations, and excellent leadership skills. Competitive compensation offered in a dynamic work environment.
Qualifications
- 2+ years of experience in transportation, trucking, logistics, or dispatch.
- Prior supervisory or lead experience preferred.
- Ability to work in fast-paced, high-pressure environments.
Responsibilities
- Supervise and support drivers during daily operations.
- Plan and assign loads to maximize driver hours and fleet utilization.
- Monitor real-time fleet activity and resolve issues.
Skills
Education
Tools
The Bethal Operations/Production Supervisor in a trucking or transportation business oversees the daily dispatching, routing, and movement of freight to ensure safe, timely, and cost-effective delivery. This role manages drivers, coordinates with maintenance and safety teams, monitors fleet performance, and ensures compliance with DOT and company regulations.
- Supervise and support drivers during daily operations, including dispatching, scheduling, and route adjustments.
- Plan and assign loads to maximize driver hours, fuel efficiency, and fleet utilization.
- Monitor real-time fleet activity via GPS/telematics and respond to delays, breakdowns, or customer issues.
- Ensure compliance with DOT regulations, including driver hours-of-service (HOS), vehicle inspections, and safety policies.
- Conduct driver check-ins, performance reviews, and ongoing training.
- Collaborate with maintenance to schedule repairs, PM services, and equipment downtime.
- Track KPIs such as on-time delivery, fuel usage, idle time, safety incidents, and customer satisfaction.
- Maintain accurate logs, load records, and operational reports.
- Resolve customer concerns related to deliveries, delays, and freight handling.
- Support continuous improvement efforts, optimizing routes, reducing costs, and improving driver retention.
- High school diploma or GED required; associate degree or higher preferred.
- 2+ years of experience in transportation, trucking, logistics, or dispatch.
- Prior supervisory or lead experience preferred.
- Strong knowledge of DOT compliance, HOS rules, and trucking regulations.
- Proficient with dispatch/transportation management systems (TMS) and GPS tracking platforms.
- Excellent communication, problem-solving, and leadership abilities.
- Ability to work in fast-paced, high-pressure environments.
- Ability to sit for extended periods while monitoring dispatch systems.
- Occasional walking in yard or shop areas; ability to inspect trucks as needed.
- Light lifting (up to 25 lbs.) for paperwork, equipment, or supplies.
- Office environment with frequent communication with drivers on the road.
- Occasional exposure to outdoor weather in truck yard.
- May require early mornings, evenings, weekends, or on-call availability.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.