Quality jobs in South Africa

Dis-Chem Pharmacies has an opportunity available for a Dispensary Category Assistant to join the Head Office team in Midrand. You will be required to effectively support the Dispensary category in various functions not limited to Compliance Management, Stock Management, Human Resource administration and general office management.

• Grade 12 – Matric or Senior Certificate.
• Pharmacist Assistant PBQ
• Minimum of 3 years’ experience as a Pharmacist Assistant PBQ. Administration and Dispensary retail experience.

• SAP and Microsoft Office (Excel, PowerPoint and Outlook)

• Assist in ensuring that pharmacies are compliant with all relevant statutes, regulations, and directives in all respects, as well as best practices ( GPP = Good Pharmacy Practice).
• Be responsible for all SAPC Pharmacy and Registered Staff legislative administration such as payments of fees, registration, fines, RPs.
• Maintain, and continuously update standard operating procedures, as directed.
• Monitor, analyse, interpret, and communicate regulatory changes.
• Escalate unresolved incidents or complaints to Senior Management.

• Investigate negative GP values in the business unit and take appropriate actions to identify and rectify controllable errors.
• Minimise, investigate, correct and report on business unit “dormant” stock on hand.
• Identify and manage both stock shortages and excesses and take necessary action by moving stock between branches as necessary and/or advising and working with Procurement to order more stock.
• Facilitate stock Jabs for new drugs listed and/or promotional campaigns.
• Accurately list, load and Jab any take-on articles as per Dis-Chem standard operating procedures.
• Procurement of Dispensary Consumables (including investigation/ negotiation of best price) and Management of consumable stock on hand in all pharmacies.
• Facilitation of both drug and consumable orders for new store openings.

• Conduct background checks on the MIE system for new staff appointed.
• Update and administrate pay rule for transfers, promotions, & appointments.
• Collaborate with Dispensary Managers, Human Resources and Insurers to manage and document employee misconduct and record appropriate discipline for employees found to have committed compliance violations in accordance with Company procedures and Dispensary Quality Protocol.
• Manage staff transfers, terminations, promotions and locum placements.
• Manage all new student learners and Interns and ensure all paperwork is completed accurately for payroll.
• Assist to place Interns and bursary staff who need to complete their service years as per bursary obligations.
• Maintain a training calendar (electronic and manual) for SAPC Intern requirements.
• Timeously co-ordinate venues and organize catering services for scheduled category training.

• Manage the daily/weekly/monthly agendas of the Category management team.
• Arrange new meetings, conferences and appointments, as well as taking minutes- calendar/ diary management, be proactive, do follow ups, bookings internal and external, refreshments etc.
• Organize and co-ordinate corporate travel for dispensary category when required.
• Prepare and disseminate correspondence, memos and forms.
• File and update contact information of employees, customers, suppliers and external partners.
• Capture and keep record of all Dispensary training related expenditure.
• Procure uniforms for Dispensary and manage store orders.
• Manage the Dispensary Incentive and campaign payments.

• Build and maintain 3rd party vendor stakeholder partnerships.
• Ensure that external vendors act according to agreed Service Level Agreements.
• Ensure effective communication with all the external vendors.
• Assist in Implementing supporting process and controls.
• Provide an excellent customer service by acting as a point of contact for the Dispensary Category general queries from internal and external customers through all forms of communication.

• Compile accurate pharmacy reports with regards to pharmacy license changes.
• Report on HR incidents and errors and keep insurers up to date.
• Track data and create reports to assist in the analyses of compliance issue patterns.
• Complete any ad-hoc reports.
• Stock reporting as necessary

• Knowledge of all relevant Pharmacy legislation.
• Intermediate problem solving skills. Creative and Innovative. Inquisitive. Researching Information, Learning ability. Logical and Analytical. Basic Project Management. Multitasking.
• English – Read, write and speak well. Formulate and clearly communicate ideas to others. Basic negotiation, persuasion and presentation skills.
• Advanced customer service. Teamwork / Collaboration. Relationship building. Influence. Empathy. Networking skills. Emotional Intelligence.
• Focus on quality. Attention to detail, Accuracy. Thoroughness. Completeness. Encourages high standards in others. Monitors the standards of others.
• Accountability. Reliability. Ethics & Integrity. Discipline. Results Focus. Stress Tolerance.
• Facilitate group conversation. Enforcing laws, Rules and Regulations. Facilitating groups. Coaching and mentoring. Basic change management skills.
• Management Managing projects or programs. Controlling projects. Transferring knowledge. Technical skills
• Numeric reasoning skills. Intermediate Computer Skills – Excel, Outlook, PowerPoint. SAP. Kronos. Qlikview. Xprocure. Heat service

• South African citizen
• MIE, clear criminal and credit
• Driver’s license and/or own reliable transport

• Market related salary
• Medical aid
• Provident fund
• Staff account

Dis-Chem Pharmacies is an equal opportunity employer. Dis-Chem’s approved Employment Equity Plan and targets will be considered as part of the recruitment process aligned to Dis-Chem’s Employment Equity & Transformation Strategy. Dis-Chem actively supports the recruitment of People with Disabilities.