CES Specialist

Michelin; Boksburg; On-site; ZAR 300 000 - 500 000; Full time

Job summary

A global tire company is seeking a CES Specialist to define and realize field usage and performance studies. This role involves providing training to the sales force and external customers, preparing reports, and conducting technical demonstrations during product launches. The ideal candidate should have a strong sales background and experience in customer service, along with proficiency in Microsoft Office tools. This full-time position is located in Boksburg, Gauteng, South Africa.

Qualifications

• Experience in sales and customer service is required.
• Ability to conduct performance studies and synthesis reports.
• Proficiency in Microsoft Office tools.

Responsibilities

• Define and realize field usage and performance studies.
• Train sales force and external customers.
• Prepare alert reports and technical demonstrations.

Skills

Sales Experience

Customer Service

Communication skills

Heavy Equipment Operation

Microsoft Word

OSHA

Team Management

EHS

Tools

Microsoft Outlook Calendar

Crane

Case Management

Catheterization

Job description

CES Specialist

KEY EXPECTED ACHIEVEMENTS

• Definition steering and realization of field usage / performance studies (end of life tires exam usage characterization and performance measurement plans )
• Synthesis reports for performance measurement studies (MC tires field survey) and field usage measurements
• Quality of customer claims collection (quality of treatment by the sales forces and coherence of collection with the reality ...)
• Alert reports sent to Central teams (Risk Analysis)
• Reports following minor litigation (if delegation and out of AMN)
• Give advice and technical training for sales force
• Give advice and technical training for external customers
• Technical demonstrations during commercial product launch events
• On-the-job training / tutoring for newcomers C.E.S.

Required Experience :

IC

Key Skills

• Sales Experience
• Crane
• Customer Service
• Communication skills
• Heavy Equipment Operation
• Microsoft Word
• Case Management
• OSHA
• Team Management
• Catheterization
• Microsoft Outlook Calendar
• EHS

Employment Type : Full-Time

Experience : years

Vacancy : 1