Jobs in Gqeberha, South Africa

Product Manager

Job Description:

We are seeking a skilled and dedicated Product Manager to join our team. The ideal candidate will be responsible for managing client accounts, ensuring the success and growth of each account. This role requires a proactive, client-focused individual who can act as the primary point of contact for our clients and coordinate with various divisions to meet client objectives.

Key Responsibilities:

• Client Management: Serve as the voice of the client to the agency, ensuring their needs and goals are effectively communicated and met.
• Account Oversight: Manage 10-15 Amazon accounts, taking full responsibility for their success and performance.
• Point of Contact: Act as the primary point of contact for clients, addressing their queries and concerns promptly and professionally.
• Cross-Functional Coordination: Work closely with all divisions, including marketing, sales, and customer support, to ensure seamless execution of client strategies.
• Performance Monitoring: Regularly monitor account performance, providing insights and recommendations to improve results.
• Strategic Growth: Develop a deep understanding of each account, creating and implementing growth plans and strategies to drive account success.
• Reporting: Prepare and present detailed reports on account performance and progress to clients and internal stakeholders.

Qualifications:

• Proven experience in managing Amazon accounts or similar roles in e-commerce.
• Strong understanding of Amazon's platform, including Seller Central and Vendor Central.
• Excellent communication and interpersonal skills.
• Ability to multitask and manage multiple accounts simultaneously.
• Strong analytical and problem-solving skills.
• Proficiency in using various tools and software related to e-commerce and account management.
• Ability to work independently and as part of a team.