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Property Admin Officer
Job summary
A property management company seeks a qualified candidate in East London for an administrative role. Responsibilities include leasing administration, tenant management, and accounts payable processes. The ideal candidate should have at least 2-3 years property industry experience, a Grade 12 qualification, and solid Excel skills. Certification of ID and qualifications is required for application.
Qualifications
- Minimum 2-3 years experience in a similar role.
- Knowledge of property management practices.
Responsibilities
- Ensure accurate leasing administration and processing of receipts.
- Maintain tenant files and ensure timely invoicing.
- Proactively manage tenant collections and ensure excellent service.
- Handle queries and complaints effectively.
- Ensure accurate accounts payable and cashbook processing.
Skills
Education
- Grade 12
- Property industry and utilities experience essential - minimum 2-3 years in a similar role
- Relevant diploma in property management field advantageous
- Intermediate Excel skills
- SAGE/MDA experience advantageous
- Leasing Administration: Ensure accurate leasing administration, billing, and timely processing of receipts/adjustments/refunds
- Maintain tenant files
- Ensure invoice/statements are issued timeously and that rental, recoveries and receipts are accurate at all times
- Ensure that pre-billing reports are checked for accuracy and approved for the next rent roll
- Customer Liaison: Proactively manage tenant collections & ensure excellent customer service is delivered
- Ensure that queries on any outstanding balances and/or other issues are attended and follow-up on balance of payment where required
- Handle tenant queries/complaints ensuring customer service SLAs are always adhered to
- Accounts Payable Administration: Ensure accurate accounts payable and cashbook processing for portfolio
- Full cashbook function including reconciliations between bank and ledger balances
- Identify and resolve any reconciling items to ensure creditors are paid on time
Note: Please ensure that you attach a certified copy of your ID and Qualification to be considered for this position.
Only shortlisted candidates will be contacted. Should you not receive a response within 14 days please consider your application unsuccessful. We will keep your CV on our database for any other relevant roles that may arise.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.