Channel Management Head

Fnb South Africa; East London; On-site; ZAR 800 000 - 1 200 000; Full time

Job summary

A prominent banking institution in East London seeks a seasoned professional with over 8 years of experience in banking and leadership. The ideal candidate will excel in achieving revenue targets, fostering client relationships, and managing a service-oriented team. Candidates should hold a relevant financial qualification and be prepared for a credit record check. Applications close on 19/10/25.

Qualifications

• 8-10 years of experience in banking, investment or financial planning.
• 4 years in a leadership position.
• FAIS fit and proper status, RE5 and RE1 qualifications.

Responsibilities

• Achieve revenue targets by growing existing portfolios.
• Manage budget goals and control costs.
• Foster a service culture that encourages client service.
• Advise on target management and participate in budget planning.

Skills

Achieving revenue targets

Client relationship management

Service culture development

Stakeholder engagement

Education

Post Graduate Diploma in Financial Planning or B.com Honors

Job description

FNB introduction

Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen.

As part of our Private Banking and Advisory Team, you will be surrounded by unique talent, diverse minds, and an adaptable environment that lives up to the promise of staying curious. Now’s the time to imagine your potential in a team where experts come together and ignite effective change.

Are You Someone Who Can;

• Achieve revenue targets by growing existing client portfolios or acquiring new clients.
• Meet the required Cost to Income for the Channel while managing budget goals and controlling costs to enhance efficiency.
• Foster a service culture that builds strong relationships and encourages exceptional client service.
• Cultivate and manage productive relationships with various stakeholders, including end-users, SMEs, project managers, and senior staff.
• Advise specialists on target management and actively participate in planning and presenting the Channel's budget.
• Maintain expert knowledge of specific products, pricing, application procedures, and processing timelines to drive Channel objectives and targets.

You will be an ideal candidate if you have;

• A minimum of 8-10 years of experience in banking, investment, financial planning, wealth management, and client-facing roles, with at least 4 years in a leadership position.
• A relevant NQF Level 8 qualification, such as a Post Graduate Diploma in Financial Planning or B.com Honors in Investment or Risk Management.
• FAIS fit and proper status, with completed RE5 and RE1 qualifications being advantageous.

Additional Requirements

In accordance with National Credit Act (NCA) candidates applying for this role will require a credit record check.

All appointments will be made in line with FirstRand Group’s Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.

Please note that applications will not be accepted after the closing date of 19/10/25.