Wholesale / Warehouse Manager

Profile Personnel; East London; On-site; ZAR 400,000 - 500,000; Full time

Job summary

A retail firm in East London is seeking a Wholesale / Warehouse Manager to oversee shop operations, manage staff, and meet financial targets. Responsibilities include ensuring smooth shop floor operations, addressing customer service issues, and training staff. Ideal candidates will have experience in retail management and strong leadership skills. This full-time role requires flexibility for shift work.

Qualifications

• Proven experience as a Retail Assistant Manager or similar position.
• Familiarity with financial and customer service principles.
• Good math skills with the ability to create and analyze reports.

Responsibilities

• Ensure the shop floor runs smoothly.
• Meet monthly targets and handle budgets.
• Recruit and train staff.
• Manage customer enquiries and complaints.

Skills

Leadership

Customer service

Problem-solving

Communication

Tools

MS Excel

Job description

Overview

Wholesale / Warehouse Manager required for a Retail wholesale store based in East London

Responsibilities

• Making sure the shop floor runs smoothly
• Meet the store’s monthly targets and handle budgets
• Recruit and train staff
• Deal with any enquiries and complaints and monitor customer service
• Serve customers as needed
• Put together the rotas and shifts
• Check that the products you sell are well displayed
• Managing deliveries

Qualifications

• Proven experience as a Retail Assistant Manager or similar position
• Familiarity with financial and customer service principles
• Good math skills with the ability to create and analyze reports, spreadsheets and sales statistics
• Proficient user of MS Office (MS Excel in particular)
• Leadership and organizational abilities
• Interpersonal and communication skills
• Problem-solving attitude
• Flexibility to work in shifts