Senior Facilitator

Profile Personnel; East London; On-site; ZAR 300 000 - 400 000; Full time

Job summary

A training solutions company in East London seeks a Senior Facilitator to provide professional training services, including First Aid and Firefighting. The role also involves administrative support and may require travel across the Eastern Cape. Applicants must have a BAA qualification and be registered with the HPCSA. Strong communication skills and a commitment to company values are essential. Fluency in isiXhosa is an advantage.

Qualifications

• Registered with the Health Professionals Council of South Africa (HPCSA).
• Valid drivers’ license and PrDP required.
• Ability to conduct oneself in a manner that builds a positive company reputation.

Responsibilities

• Provide professional training services in First Aid and Firefighting.
• Prepare for each training encounter and maintain high training standards.
• Travel to external training locations throughout the Eastern Cape.
• Assist with administrative tasks and reception duties.
• Respond to emergency medical service calls if necessary.

Skills

Professional training services

Health and Safety expertise

Fluent English

Communication skills

Customer service

Education

Basic Ambulance Assistant (BAA) qualification

Job description

Responsibilities

The successful applicant will fulfil the following requirements and responsibilities:

• Providing professional training services to the company in the areas of:
• First Aid: Levels 1-3 and other relevant and/or related unit standards
• Firefighting
• In due course, the position will include Health and Safety training
• Thorough preparation for each and every training encounter, staying abreast of industry or legislative changes that may arise in the incumbent’s areas of expertise and knowledge (First Aid, Fire Safety, Safety Planning etc.).
• Ensuring that training equipment is maintained in good working order, and that hygiene standards are upheld at all times.
• Travel to external training locations throughout the Eastern Cape.
• Participation in the marketing and sales activities of MTEC within its commercial and geographic footprint, including regular outreaches to prospective new clients, and playing a sales role in securing those as new clients of the company.
• Ensuring that company resources are used with maximum efficiency – including fuel consumption (optimal route selection), company time (time at work is optimized – training paperwork, compliance, and other support functions can be completed when training is not in session), and sustenance and travel allowances (minimal time away for maximized training outcomes).
• It is further required that the applicant will assist with the following routine functions:
• The stocking of first aid kits and medical equipment, including stock counting as required.
• Covering at reception (answering calls and taking/forwarding messages to staff).
• Quotations, filing and other administrative tasks as directed by MTEC Coordinator.
• Maintaining a training standard that sets the company apart as a highly professional and effective First Aid/Fire Safety training solution.
• Marking course work and assessments as required, together with the moderation of other trainers’ assessments (if the successful applicant is not duly qualified as a Moderator, they will be required to qualify themselves within a period of 12 months from the date of appointment as a facilitator/assessor).
• While the primary role of the MTEC Senior Facilitator is training, assessment and moderation, the successful applicant will be required (in isolated circumstances where the incumbent is available to respond to a call, and all routine staff are unavailable to do so) to respond to emergency medical service calls as dispatched by the Company’s Control Room.
• By applying Health and Safety expertise, to assist the company with in-house safety planning.

Additional requirements

• Only applicants with a minimum of a Basic Ambulance Assistant (BAA) qualification need apply.
• The successful applicant must already be registered with the Health Professionals Council of South Africa (HPCSA) and have a valid drivers’ license and PrDP.
• A strong command of the English language is essential in both written and verbal language skills.
• The successful applicant is to conduct him or herself in a manner that constantly builds the positive association and reputation of the company
• Passion, excellence, integrity, respect and flexibility are the company’s cornerstone values; the incumbent is expected to embody these values in all their dealings, and to be accountable for the same.

Applicants will be at an advantage if they are able to speak isiXhosa fluently.