Remote E-commerce Sales & Customer Service Specialist

TalentPop App; Remote; ZAR 200 000 - 300 000; Full time

Job summary

A growth-centric e-commerce service company is seeking an E-commerce Sales & Customer Service Representative. This remote role involves engaging customers to identify sales opportunities and providing support to enhance customer satisfaction. Ideal candidates will have proven sales and support experience, exceptional communication skills, and be comfortable in a high-performance remote environment. Join us for flexible work and incentive pay based on performance.

Benefits

Opportunity to earn commissions

100% permanent work-from-home setup

Comprehensive health coverage

Career advancement opportunities

Qualifications

• 1+ year of proven remote/online sales and customer support experience is essential.
• Experience with sales-focused aspects of e-commerce support.
• Outstanding verbal and written communication skills are required.

Responsibilities

• Engage customers to identify sales opportunities and maximize Average Order Value.
• Implement targeted efforts for abandoned cart assistance.
• Manage post-purchase and order-related concerns efficiently.

Skills

Remote/online sales experience

Communication skills

E-commerce proficiency

Tech savvy

Tools

Shopify

CRM software

Job description

A growth-centric e-commerce service company is seeking an E-commerce Sales & Customer Service Representative. This remote role involves engaging customers to identify sales opportunities and providing support to enhance customer satisfaction. Ideal candidates will have proven sales and support experience, exceptional communication skills, and be comfortable in a high-performance remote environment. Join us for flexible work and incentive pay based on performance.