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Job summary
A leading insurance provider in South Africa is seeking an individual to process tenders related to Group Risk Assurance products. Key responsibilities include processing quotations, capturing claims experience, and maintaining stakeholder relationships. Applicants should have a Matric qualification, insurance industry experience, and excellent communication skills. The role emphasizes customer-centric quality service and problem-solving abilities. This position offers an opportunity to work in a dynamic environment with a focus on service excellence.
Qualifications
- Insurance industry experience.
- In-depth experience in Group Assurance/Risk environment is advantageous.
- Proven numerical ability and mathematical reasoning skills.
- Strong communication and interpersonal skills.
- Customer centric approach.
Responsibilities
- Process tenders on the Group Risk Assurance product range.
- Capture claims experience for larger arrangements.
- Establish and maintain relationships with stakeholders.
- Respond to and resolve enquiries from clients.
- Provide quality service to clients and intermediaries.
Skills
Education
Tools
Let's Write Africa's Story Together!
Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this.
Old Mutual Group Assurance is a leading provider of Group Life, Funeral and Disability products in South Africa. You will be mainly responsible for processing tenders on the Group Risk Assurance product range
- Processing of quotations
- Capturing of claims experience for larger arrangements
- Establishing and maintaining relationships with internal and external stakeholder
- Respond to and resolve enquiries from various stakeholders and clients
- Interpret requests from clients and deliver accordingly
- Provide a hassle-free service to clients by attending to requests on time, presenting information in a professional manner, being flexible where appropriate and by being proactive in preventing potential problems
- Conform to Service Level Agreements with relevant stakeholders
- Provide quality service to clients/intermediaries – a passion for service excellence
- Matric (with Mathematics)
- Insurance industry experience
- In-depth knowledge/experience working within and pricing in a Group Assurance/Risk environment would be advantageous
- Proven numerical ability / mathematical reasoning skills
- Computer literate and proficient in MS Office programmes e.g. Word & Excel
- Have the ability to plan and prioritise effectively
- Have sound analytical and problem solving abilities with a focus on attention to detail
- Customer centric
- Have strong communication and interpersonal skills
- Work effectively with internal and external colleagues and clients to accomplish organisational and team goals
- Enjoy working in a progressive environment
Communication, Deadline Management, Detail-Oriented, Microsoft Office, Numerical Analysis, Organizing, Planning, Proactive Behavior, Problem Solving
Directs Work Drives Results Ensures Accountability Manages Complexity Optimizes Work Processes Plans and Aligns Tech Savvy
Matriculation Certificate (Matric) (Required)
07 January 2026 , 23:59
The appointment will be made from the designated group in line with the Employment Equity Plan of Old Mutual South Africa and the specific business unit in question.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.