Senior Projects Manager : Programmes
Purpose
The Senior Projects Manager will lead the end-to-end delivery of a portfolio of Programme Operations projects funded by a range of donors. This includes ensuring high-quality, compliant implementation and aligning both internal teams and external stakeholders around shared objectives. A key responsibility will also be to support Branch Managers to operationalize strategic provincial partnerships, translating agreements into actionable plans and measurable deliverables.
The role plays a pivotal part in coordinating across SmartStart Branches, implementing partners, and cross-functional internal teams to ensure that the Programme Operations department meets its intended impact and organizational goals. A secondary focus of this role is to support the optimization of the practitioner material supply chain, with a particular emphasis on diversifying away from a single supplier.
Key Responsibilities
Project & Portfolio Management
· Oversee the planning, execution, and monitoring of programme operations projects, ensuring delivery on time, within scope and budget.
· Manage a portfolio of donor-funded projects.
· Ensure compliance with diverse donor requirements, including reporting.
· Coordinate SmartStart implementing partners, branch managers, cross-functional teams and other relevant stakeholders to align activities and deliver integrated results.
· Monitor project progress and mitigate delivery risks.
· Lead adaptive learning processes from the SmartStart network to optimise project outcomes and inform future project designs.
· Represent SmartStart in donor project delivery and collaborative planning meetings.
· Lead the operationalisation of high-level strategic programme partnerships.
Stakeholder & Cross-functional Coordination
· Facilitate collaboration across SmartStart departments and functions (e.g. Training Operations, Value Chain, Finance etc.) to ensure cohesive execution of project activities.
· Liaise with SmartStart Branches and Franchisors (through the Network Support Team) to ensure field-level implementation aligns with central plans and funder expectations.
· Identify and escalate implementation risks or bottlenecks early, offering practical, collaborative solutions
Strategic Provencial Partnerships Operationalisation
· Work closely with the Partnerships Department to translate MOUs and partnership agreements into practical implementation plans and deliverables.
· Establish and monitor systems for tracking partnership deliverables and shared responsibilities.
· Serve as a key contact for operational partners, ensuring effective communication, troubleshooting, and relationship management.
Funder Compliance & Reporting
· Ensure all programme activities meet donor requirements, including financial and narrative reporting, procurement compliance, and MEL integration.
· Produce high-quality, data-informed reports for donors and internal leadership, contributing to strong funder relationships.
· Support external evaluations or audits related to programme operations.
Continuous Learning & Improvement
· Draw insights from implementation data, partner feedback, and field-level experience to inform ongoing Programme Operations improvements.
· Promote a culture of learning and adaptation across the Programme and Platform portfolio and beyond.
Key Competencies:
Experience & Qualifications:
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.