Store Supervisor Miladys Hermanus Whale Coast

Mr Price Group; Wes-Kaap; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading retail company in South Africa is looking for a Store Supervisor for its Hermanus Whale Coast location. The candidate will support daily operations, drive sales, and manage stock while leading a team to meet targets. Responsibilities include ensuring customer service standards are exceeded, mentoring staff, and maintaining inventory accuracy. Candidates must have Grade 12 and 1-2 years' retail experience, with supervisory experience beneficial.

Qualifications

• 1-2 years' experience in retail, preferably in a supervisory role.
• Understanding of retail trade and customer service standards.

Responsibilities

• Support daily operations to exceed store targets and customer service standards.
• Drive sales and manage stock levels effectively.
• Assist in team management and provide coaching to store associates.

Skills

Customer experience management

Team leadership

Stock management

Education

Grade 12

Job description

Store Supervisor Miladys Hermanus Whale Coast

Western Cape, South Africa

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Job Description

Support store management in the daily operations of a store to ensure that the overall objectives, store targets, and customer service standards are met & exceeded.

Responsibilities

• Drive sales through the implementation of customer experience processes (through execution of business instruction letters, markdowns, repricing, promotions, customer experience plan, visual standards & customer feedback, etc.) to meet customer service standards and achieve sales targets. This includes new account/membership targets.

Team Management

• Assist in driving the team within a store to achieve store KPIs and operational strategy in line with company values. Provide ongoing coaching & mentoring to enable and up-skill store associates (e.g. product knowledge).

Stock Management

• Ensure that stock is accurately received & unpacked to merchandise and replenish the sales floor.
• Monitor and manage stock levels through defined processes (stock counts, stock takes, stock loss action plans, etc.) to mitigate risks (stock loss) and ensure adequate stock on hand.
• Oversee the general maintenance of the stockroom to meet housekeeping standards.
• Assist with compliance checks through defined processes (e.g. admin checks, store audits, visual audits, COMO reports, POS reports, health & safety standards, weekly hanger counts, security, etc.) to ensure and enforce overall compliance with policies and procedures.

Qualifications

• Grade 12
• 1-2 Years' experience in retail (supervisory experience advantageous).
• Business understanding of retail trade, brand, customer & product.

Mr Price Group Limited is an equal opportunity employer and is committed to Employment Equity.