Quality Assurance Assistant

Nurture Brands; Wes-Kaap; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading brand company in South Africa is seeking a Quality Assurance Assistant to support the QA Department in maintaining an effective Quality Management System. Responsibilities include managing customer complaints, maintaining supplier documentation, and assisting with batch releases. The ideal candidate will be detail-oriented and able to handle multiple tasks. This role offers an opportunity to work within a dynamic team and ensure product quality and compliance in an efficient manner.

Responsibilities

• Investigate and co-ordinate customer complaints, including trending and corrective actions.
• Maintain supplier and manufacturer documentation and drive the QA-28 approval process for raw and packaging materials.
• Manage the approved supplier, material and manufacturer list (QA-26).
• Compile annual product quality review plans and reports, following up on corrective and preventative actions.
• Manage the Annual GMP Training Procedure, ensuring all records are accurate and training is performed on time.
• Assist with batch release if required by reviewing production batch documentation prior to product release.
• Provide support for general QA activities.

Job description

We are looking for aQuality Assurance Assistantto support our QA Department in maintaining an efficient and highly functional Quality Management System. The role involves compiling annual product quality reviews, driving the supplier approval program, assisting with audits, customer complaints, and batch release, as well as providing administrative support.

Key Responsibilities

• Investigate and co-ordinate customer complaints, including trending and corrective actions.
• Maintain supplier and manufacturer documentation and drive the QA-28 approval process for raw and packaging materials.
• Manage the approved supplier, material and manufacturer list (QA-26).
• Compile annual product quality review plans and reports, following up on corrective and preventative actions.
• Manage the Annual GMP Training Procedure, ensuring all records are accurate and training is performed on time.
• Assist with batch release if required by reviewing production batch documentation prior to product release.
• Provide support for general QA activities.