Account Manager

Exceed HR and Recruitment; Cape Town; On-site; ZAR 200,000 - 300,000; Full time

Job summary

A local recruitment agency in Cape Town is looking for an Account Manager to drive sales and build client relationships. The ideal candidate will possess excellent communication skills, strong sales expertise, and the ability to work with enterprise solutions. Responsibilities include identifying market opportunities and ensuring customer satisfaction through effective relationship management.

Qualifications

• Proven sales skills with negotiation and closing experience.
• Ability to develop strategies that enhance customer relationships.
• Knowledge of enterprise solutions and technical operations.

Responsibilities

• Sell the value proposition to assigned and new customers.
• Identify and develop opportunities in the market.
• Close new business by understanding client needs and requirements.
• Maintain confidentiality of organizational value and IP.
• Manage customer relationships to ensure total satisfaction.

Skills

Excellent communication skills

Strong sales expertise

Relationship-building skills

Technical and industry knowledge

Business and financial acumen

Resilience and adaptability

Job description

Account Manager required in Century City, Cape Town.

Duties and Responsibilities:

Operational Functions:

• Sell the value proposition, across the value stack & all offerings, into the region to assigned & new customers
• Identify opportunities by researching & exploring customers “assigned & new”, as well as all focus areas, developing solution offerings jointly with various business units and delivering on customer business requirements
• Locate & propose potential business value by growing assigned customers & contacting new ones, exploring & uncovering relevant opportunities
• Screen potential business opportunities by understanding market strategies, deal requirements, further potential & financials
• Full understanding of the sales cycle.
• Understanding of current & future POPIA & FICA legislation via training and ensuring “safe” transacting with customers.

Business Development:

• Close new business by coordinating requirements, negotiating & developing opportunities
• Protect organizational value “IP” by keeping information confidential
• Update relevant career focused knowledge by participating in educational opportunities, reading professional publications, maintaining personal & professional networks, participating in professional organizational & vendor events or training
• Enhance organizational reputation by accepting ownership for accomplishing new & different requests, exploring opportunities to add value to job accomplishments
• Direct & manage ongoing customer relationships to ensure total customer satisfaction, further develop business based on opportunities identified within customers

Requirements:

• Excellent communication, presentation, and relationship-building skills
• Strong sales expertise with negotiation, closing, and strategy development experience
• Technical and industry knowledge, able to work with enterprise solutions and technical teams
• Business and financial acumen (opex, capex, margins, debtors) with focus on delivering customer value
• Resilient, adaptable, and innovative – able to multitask, prioritise, and perform under pressure