Sales jobs in Italy

As a Customer Success Specialist, you will play a pivotal role in designing and implementing programs that elevate customer satisfaction, expand retail channels, and optimize digital engagement.

What you'll do:

Visitor Experience & Program Management:

• Design premium agritourism experiences, from farm tours to harvesting events.

• Develop a responsive feedback system and lead service excellence workshops.

• Implement a tiered loyalty program with seasonal rewards.

Retail & Sales Development:

• Establish B2B and B2C sales channels, including farm stands, pop-ups, and wholesale partnerships.

• Negotiate agreements with local retailers and manage consignment sales.

E-Commerce & Digital Growth:

• Optimize our online store’s UX/UI to boost conversions and reduce cart abandonment.

• Launch targeted digital campaigns and automate CRM workflows for better customer retention.

Community Engagement & Education:

• Produce engaging content for social media and develop user-generated campaigns.

• Create educational programs, including corporate team-building packages and STEM-focused farm activities.

Who we are looking for:

• Proven experience in customer success, retail sales, or digital marketing, but if you're someone without experience looking to break into these fields, we value enthusiasm and a willingness to learn just as much

• Strong project management skills with the ability to multitask and meet deadlines.

• Creativity in designing customer-centric programs and problem-solving.

• Excellent communication skills for engaging with visitors, partners, and online communities.

• A passion for agriculture, sustainability, and innovative retail trends.