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Senior Engineer, Cloud Infrastructure - Perm - up to SGD7k + AWS
Job summary
A well-established security solutions provider is seeking a Senior Engineer for Cloud Infrastructure in Singapore. You will monitor SLA compliance, communicate with stakeholders, and implement ITIL service practices. The ideal candidate has 3-5 years of experience, strong IT Infrastructure knowledge, and certifications in AWS, Terraform, and VMware. Interested candidates may apply via the application system or email.
Qualifications
- 3-5 years of relevant experience in Infrastructure and Cloud.
- Expertise in managing SLA performance.
- Knowledge of IT Infrastructure including Servers, Networks, and Virtualization.
Responsibilities
- Monitor and manage SLA compliance.
- Facilitate communication with internal stakeholders.
- Provide 24/7 on-call support.
Skills
Education
Tools
Morgan McKinley is hiring a Senior Engineer, Cloud Infrastructure for our client — a well‑established security solutions provider recognized for delivering secure, reliable, and cutting‑edge systems.
- Monitor and review SLA compliance, managing Day 1 and Day 2 activities; experienced in tracking and performance management.
- Facilitate communication with internal stakeholders to define, maintain, and review SLAs; act as liaison between teams and clients.
- Develop and implement ITIL‑based service management practices.
- Collaborate with Operations, Infrastructure, Engineering, and Applications teams to meet service level objectives, leveraging VMware, CCNA, AWS, Terraform, and software development skills.
- Provide 24/7 on‑call support for systems and networks, ensuring prompt issue resolution.
- Manage Severity 1 incidents, report to stakeholders, and align with customer expectations.
- Oversee post‑delivery activities, including support contracts, asset inventory, maintenance, and reporting.
- Prepare monthly SLA summaries, maintain documentation, and ensure service efficiency.
- At least 3‑5 years of relevant experience in Infrastructure and Cloud, with a strong focus on managing Day 1 and Day 2.
- Proven expertise in tracking and managing SLA performance to ensure service excellence.
- Extensive knowledge of IT Infrastructure, including Servers, Operating Systems, Networks, Virtualization (e.g., VMware), Cloud platforms (AWS, Terraform), Storage, and Backup solutions.
- Skilled in working with cloud‑based applications, and hands‑on experience in cloud environments.
- Certifications such as CCNA, AWS, Terraform, and VMware, with additional experience in Application/Software Development being an added advantage
Interested candidates may apply through the application system or send it to sg-rscontracting@morganmckinley.com. Shortlisted candidates will be notified.
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Morgan McKinley Pte Ltd
Koh Boon Sien
EA Licence No: 11C5502
EA Registration No. R1110345
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.