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About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

The launch and growth of Agentforce require a complete change in how we market and sell the value of Salesforce solutions and products. An agent first approach, supported by a move to agentic architectures, requires new approaches, knowledge, thought processes and expertise.
Agentforce and AI expertise will grow significantly through FY26 within the FR SE organisation. This role will reinforce our SE capabilities to foster Agentforce growth plan by supporting the wider FR distribution organisation.

As an Agentforce Senior Solution Engineer, you:

• Are engaged by Account SE to support sales, communicate solution benefits, and deliver proofs of value to client regarding your dedicated product

• Function as internal and external SME through solution relevancy assessment and professional rapport with clients and account partners through discovery calls, use case ideation and product demonstrations

• Apply thought leadership and best practices of the domain to communicate value proposition of dedicated products and solutions

• Present Executive level product demonstrations to key stakeholders highlighting the value of dedicated Salesforce products and solutions

FY26 Roles

As an Agentforce Senior SE in the FY26 Agentforce SE Team, you will be dedicated to Agentforce products and you will be asked to provide customer engagement reinforcement regarding these products.
You will have to communicate the value for the Agentforce domain and products and how they can help the customer meet their objectives.

You will be asked to focus on Agentforce sales motions efficiency, by assisting Core SE and Agentforce AEs in positioning, scoping and delivering Agentforce promotional workshops and assets.

Depending on the scope and complexity, you may be required to deliver some of this content yourself, demonstrating your outstanding customer interaction and engagement skills.

For that, you will provide solution insights, deliver engagement workshops, build assets and perform demos on specific use cases for these products.

We are looking for individuals who are completely motivated by the new world of AI, who can work autonomously, innovate, challenge, collaborate, communicate, learn and problem solve.

We are looking for people who define themselves as curious, with a passion for innovation and constant self-improvement, who claim to be creative and able to explore, and to iterate and deal with change and ambiguity.

We are looking for team players, always willing to help but also able to multi-task, prioritise and manage their time effectively.

We are looking for people who will thrive in work that allows them to:

• support colleagues and partners and help to create and deliver innovative experiences to demonstrate how the business problems of today and tomorrow can be solved with Salesforce.

• successfully position AI and Agentforce solutions to customers

• manage and run customer workshops that inspire attendees with hands-on problem-solving and solution creation.

• inspire people with practical examples of Salesforce and emerging technologies — from experimenting with new technologies to synthesising trends, all while getting hands dirty by designing and building solutions.

• Work with the customer in their environment to prove the ability of the platform to meet their expectations and face their constraints.
  

• Academic qualification to degree level (minimum) in computing/computer science.

• Established and experienced pre-sales professional (4 years+), ideally previous experience as a Sales Engineer/Architect for a SaaS CRM/AI company or similar technology

• Knowledge of the AI landscape, and other cloud technology

• Experience in AI, automation, Generative AI Strategy and LLM-based Autonomous Agents

• Ability to build impactful assets, demonstrations, prototypes

• Team delivery, working with large groups in pressurized environments to deliver challenging complex proposals, solution designs and solutions

• Continuous learning attitude with a demonstrated history of self-enablement and advancement in both technology and behavioural areas.