Director of Sales - MICE (Conrad Singapore Marina Bay)

Hilton Worldwide, Inc.; Singapore; On-site; SGD 80,000 - 120,000; Full time

Job summary

A leading company in the hospitality sector is seeking a Director of Sales - MICE to drive revenue through effective sales strategies and exceptional customer service. The successful candidate will maximize profits from conference facilities while maintaining high standards in team performance and guest experience.

Benefits

Holiday entitlement

Go Hilton Programme discounts

Other Hilton Worldwide benefits

Qualifications

• Proven track record in a similar role is preferred.
• Strong leadership and team management skills are crucial.
• Effective selling techniques and coaching abilities are essential.

Responsibilities

• Negotiate and close hotel sales, maximizing revenue from events.
• Prepare contracts aligned with current business conditions.
• Develop and lead a high-performing sales team.

Skills

Communication

Leadership

Analytical Skills

Organizational Skills

Education

Relevant degree in sales or business development

Job description

Job Description - Director of Sales - MICE (Conrad Singapore Marina Bay) (HOT0BO9O)

Job Description

Director of Sales - MICE (Conrad Singapore Marina Bay) (HOT0BO9O)

Work Locations

Conrad Singapore Marina Bay, Two Temasek Boulevard, Singapore 38982

Overview of Role

A Director of Sales - MICE at Conrad Hotels and Resorts contributes to the sales plan that maximizes revenue by promoting conference facilities and guest rooms.

What is it like to work for this Hilton Brand?

We are more than a place to stay; we are a place to Stay Inspired. Our goal is to discover what inspires our Guests to ensure an extraordinary experience. We also aim to understand what motivates and inspires our team to deliver luxury service.

At Conrad, we personalize the luxury experience to make each guest's stay memorable and tailored to their needs.

Key Responsibilities

• Respond to group RFPs with proposals and sales presentations, negotiate, and close hotel sales.
• Maximize revenue from Conference & Events.
• Prepare contracts aligned with current business and pricing conditions.
• Conduct site inspections and host potential clients.
• Review sales and revenue plans, identify gaps, and implement proactive measures to meet targets.
• Contribute to the hotel's selling strategy and ensure team adherence.
• Understand the competitive marketplace and implement strategies to maintain competitiveness.
• Develop the team to uphold high standards and proactive selling culture.
• Build relationships with colleagues and external contacts like PCOs, Event Planners, NTOs, and partners like Suntec Convention and Exhibition Centre.
• Create and execute a sales plan with targets based on market analysis.
• Provide comprehensive product information to clients using sales resources.
• Produce timely reports for management.
• Participate in industry events and represent the hotel at trade fairs and workshops.
• Monitor offers and discounts for repeat bookings and conduct 'Bring Back Old Business' initiatives.
• Review sales activities to ensure minimum activity levels.
• Develop sales call plans and collaborate with other departments to enhance guest experience.
• Support the Commercial Director in team training, performance assessments, and coaching.
• Ensure accurate data entry adhering to market segmentation and Delphi standards.
• Cross-sell F&B outlets when opportunities arise.
• Forecast future revenue with reasonable accuracy.
• Perform any additional tasks as assigned by the Commercial Director.

Candidate Profile

Ideal candidates should demonstrate:

• A positive attitude and excellent communication skills.
• A commitment to high customer service standards.
• Strong leadership and team management skills.
• Analytical skills to interpret business indicators and trends.
• Effective selling techniques and coaching abilities.
• Organizational and planning skills.

Experience in a similar role with a proven track record is preferred. Additional advantageous qualities include:

• Knowledge of the hospitality and MICE industries.
• Understanding of the local market.
• A passion for sales and performance targets.
• A relevant degree in sales, business development, or related fields.

Benefits

Benefits include holiday entitlement, membership in the ‘Go Hilton’ Programme offering hotel discounts worldwide, and other Hilton Worldwide perks and discounts.