lavori da Hotel in località Germania

• Provide supply quality for goods and services towards customer satisfaction.
• Support Manager on monthly report creation and analysis.
• Assist Manager in handling daily operations issues.
• Provide quality customer service support to customers over e-mail and phone.
• Handle customer enquiries efficiently and escalate issues promptly when required.
• Perform sales order management for customer orders.
• Allocate stocks and arrange delivery for customer orders.
• Conduct regular meetings with customers for close communication.
• Utilize problem-solving skills for customers.
• Create and analyze monthly reports on Customer Service related activities.
• Promote/recommend new products to existing customers.
• Perform any other ad hoc tasks and projects assigned.

Requirements:

• Degree or Diploma in Business or any relevant discipline.
• At least 3 to 5 years of relevant experience in order processing and delivery arrangement, customer relationship management.
• Customer-oriented with strong communication and interpersonal skills.
• Experience in handling customer inquiries and claims via emails and phone calls.
• Hardworking and highly initiative.
• Possess Excel skills and knowledge such as V-lookup, Pivot tables, and simple formulae.
• Experience in SAP will be an advantage.
• Team player and able to work independently.

All successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

We regret that only shortlisted candidates will be notified.

People Profilers Pte Ltd

License Number: 02C4944
Registration Number: R1108994

Please be informed that the personal data you provided by way of your job application to People Profilers will be collected, used and disclosed by or on behalf of People Profilers to determine or investigate your suitability, eligibility or qualifications for employment with People Profilers and/or its Clients and manage your application for employment with People Profilers and/or its clients, including identifying you as a potential candidate for future suitable positions and/or notifying you of any such positions, either existing or in the future.