Customer Service Manager jobs in Singapore

Job summary

A leading food service provider in Singapore is seeking a Management Trainee (Foodcourt) to oversee daily operations of a food court. The role includes managing vendors, ensuring high service standards, and maintaining customer satisfaction. Ideal candidates will have a degree in hospitality management or a related field, along with strong leadership and organizational skills. This position requires flexibility to work shifts, weekends, and public holidays.

Qualifications

• Degree in hospitality management, business administration, or a related field.
• Prior experience in food and beverage operations, preferably in a supervisory role.
• Strong leadership and communication skills.
• Excellent organizational and problem-solving abilities.
• Knowledge of health and safety regulations related to food handling.
• Entry level candidates are welcome to apply, training will be provided.

Responsibilities

• Supervise and manage day-to-day operations of the food court.
• Ensure all food stalls adhere to operational standards and guidelines.
• Monitor and optimize workflow to enhance customer experience.
• Address customer complaints and resolve issues promptly.
• Oversee the cleanliness and hygiene of the food court.
• Ensure compliance with health and safety regulations.