Supermarket Operations Manager - Lead Team & Sales

MCI CONSULTING PTE. LTD.; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A leading consulting firm is seeking an Operation Manager to oversee daily operations in a busy supermarket. The ideal candidate will lead a team, ensure excellent customer service, manage inventory, and drive sales profitability. Applicants should have at least one year of supervisory experience in retail or hospitality and be comfortable with a 6-day work week. This role offers a competitive salary, benefits, and comprehensive training. Join us to enhance customer experience in our supermarket operations.

Benefits

Annual increment

1 month Annual Wage Supplement (AWS)

Variable Bonus up to 2 months

Annual Leave starting from 21 days

Comprehensive training

Qualifications

• Minimum 1 year supervisory/team lead experience in supermarket, retail, f&b, or hospitality.
• Customer-oriented and team-focused attitude.
• Comfortable with a 6-day work week and rotating shifts.

Responsibilities

• Oversee sales and profitability to meet budget and stretch targets.
• Manage inventory levels and stock availability.
• Plan and manage promotions and seasonal sales campaigns.
• Prepare weekly rosters to optimize team deployment.
• Ensure excellent customer service and smooth department operations.

Skills

Supervisory/team lead experience

Customer-oriented

Team-focused

Job description

A leading consulting firm is seeking an Operation Manager to oversee daily operations in a busy supermarket. The ideal candidate will lead a team, ensure excellent customer service, manage inventory, and drive sales profitability. Applicants should have at least one year of supervisory experience in retail or hospitality and be comfortable with a 6-day work week. This role offers a competitive salary, benefits, and comprehensive training. Join us to enhance customer experience in our supermarket operations.