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8,796
Customer Service Manager jobs in Singapore
Cluster Supervisor
COMMIT LEARNING SCHOOLHOUSE PRIVATE LIMITED
Singapore
On-site
SGD 70,000 - 90,000
6 days ago
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Supervisor
6 FACE DESIGN CONTRACTORS PTE. LTD.
Singapore
On-site
SGD 60,000 - 80,000
6 days ago
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Packing Supervisor — Key Warehouse Lead
SANKYU (Singapore) Pte Ltd
Singapore
On-site
SGD 35,000 - 55,000
6 days ago
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Senior Drywall Installer & Crew Supervisor
SCENTRE BUILD PTE. LTD.
Singapore
On-site
SGD 60,000 - 80,000
6 days ago
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SUPERVISOR
MR. BOSS KTV PUB PTE. LTD.
Singapore
On-site
SGD 60,000 - 80,000
6 days ago
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Discover more opportunities than anywhere else. Find more jobs nowSupervisor
MEP ENGINEERING SERVICES PTE. LTD.
Singapore
On-site
SGD 70,000 - 90,000
6 days ago
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Cleaning Supervisor & Field Operations Lead
STEEL ALLY RESOURCES PTE. LTD.
Singapore
On-site
SGD 20,000 - 60,000
6 days ago
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Supervisor
LAU WANG CLAYPOT PTE. LTD.
Singapore
On-site
SGD 36,000 - 48,000
6 days ago
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Connect with headhunters to apply for similar jobsSupervisor
DAD AIRCON ENGINEERING & CONSTRUCTION (PTE. LTD.)
Singapore
On-site
SGD 60,000 - 80,000
6 days ago
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SUPERVISOR
ALLIANS INT'L RECRUITERS (S) PTE. LTD.
Singapore
On-site
SGD 40,000 - 60,000
6 days ago
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HR Supervisor: Shape People, Policies & Growth
TUCK LEE ICE PTE. LTD.
Singapore
Hybrid
SGD 50,000 - 70,000
6 days ago
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Front of House Supervisor: Ops & Team Lead
AL HAFIZ CASTLE PTE. LTD.
Singapore
On-site
SGD 20,000 - 60,000
6 days ago
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Preschool Hygiene & Compliance Supervisor
E-BRIDGE PRE-SCHOOL PTE. LTD.
Singapore
On-site
SGD 36,000 - 48,000
6 days ago
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Assessment & Design Group Manager (Senior Vice President)
Citigroup Inc.
Singapore
On-site
SGD 125,000 - 150,000
7 days ago
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Retail Sales Team Lead – Customer Experience & Inventory
ZAFIRAH TRADING PTE. LTD.
Singapore
On-site
SGD 60,000 - 80,000
7 days ago
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Senior Architect & Team Lead – Large-Scale Projects
P&T Consultants Pte Ltd
Singapore
On-site
SGD 80,000 - 100,000
7 days ago
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SUPERVISOR
SHREE RAM TECHNICAL SERVICES PTE. LTD.
Singapore
On-site
SGD 60,000 - 80,000
7 days ago
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Charity Advocate & Junior Team Lead - Grow & Earn Commission
STAR RECRUITER
Singapore
On-site
SGD 20,000 - 60,000
7 days ago
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Team Head - Greater China North Asia
Bank of Singapore, Asia's Global Private Bank
Singapore
On-site
SGD 20,000 - 60,000
7 days ago
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VP/SVP, Team Lead, Transaction Surveillance, Group Compliance
DBS
Singapore
On-site
SGD 70,000 - 100,000
7 days ago
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Retail Team Lead - Commission, Bonus & Growth
VENUS BEAUTY PTE. LTD.
Singapore
On-site
SGD 60,000 - 80,000
7 days ago
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Civil & Structural Team Lead — BIM & Coordination
CHINA CONSTRUCTION (SOUTH PACIFIC) DEVELOPMENT CO. PTE. LTD.
Singapore
On-site
SGD 60,000 - 80,000
7 days ago
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Cluster Supervisor
COMMIT LEARNING SCHOOLHOUSE PRIVATE LIMITED
Singapore
On-site
SGD 70,000 - 90,000
Full time
6 days ago
Be an early applicant
Job summary
A prominent educational organization in Singapore seeks an experienced leader to oversee multiple centres. The role involves providing strategic direction, ensuring financial compliance, managing personnel, and fostering relationships with stakeholders. Candidates should have strong leadership skills and a background in education or management. This position emphasizes operational excellence and supports professional growth among staff while upholding high standards of care and safety.
Qualifications
- Experience in leading and supervising teams within an educational or care setting.
- Strong background in financial management and compliance.
- Excellent communication and interpersonal skills.
Responsibilities
- Lead, guide, and supervise centre teams to ensure operational excellence.
- Oversee financial performance and compliance across all centres.
- Build strong relationships with stakeholders including staff and parents.
- Drive initiatives that align with organisational goals and monitor progress.
- Manage recruitment, onboarding, and training of student care staff.
Skills
Leadership
Financial Management
Stakeholder Management
Change Management
Performance Evaluation
Education
Bachelor's degree in Education or Management
Job description
Ensure Centres Within Cluster Are Effectively Run
- Lead, Guide, and Supervise Centre Leadership Teams
- Provide strategic leadership and direction to centre leadership teams to ensure operational excellence and alignment with organisational goals
- Mentor, coach, and support Centre Managers and senior staff to strengthen their leadership capabilities and drive continuous professional growth
- Facilitate effective communication and collaboration across centres, promoting consistency in policies, workflows, and quality standards
- Identify challenges within centres and provide timely guidance, resources, and solutions to support smooth operations
Key Role in the Financial Management of All Centres Within the Cluster
- Oversee and support the financial performance of all centres within the cluster, ensuring alignment with organisational financial goals and budgetary expectations
- Collaborate with Centre Managers to develop, manage, and monitor financial plans
- Ensure accurate and timely submission of financial data and financial compliance documentation
- Work closely with the finance department to ensure adherence to financial policies and audit requirements
Stakeholder Management
- Build and maintain strong, positive relationships with internal and external stakeholders, including school and centre staff and parents
- Facilitate regular meetings and feedback sessions to ensure alignment, share updates, and strengthen partnerships
- Support centre teams in delivering consistent, high-quality communication and service that reinforce the organisation’s reputation
Drive Targeted Initiatives
- Lead the planning, development, and execution of targeted initiatives that support organisational goals, operational excellence, and centre performance
- Collaborate with centre leadership teams and cross-functional departments to identify strategic priorities and translate them into actionable initiatives
- Monitor progress, track key performance indicators (KPIs), and provide regular updates to management
- Support centres in adopting new processes, programmes, or standards introduced through targeted initiatives, ensuring consistency and quality
- Ensure all initiatives comply with organisational policies, regulatory requirements
Key Role in Personnel Management
- Oversee and support the recruitment, onboarding, and retention of student care staff, ensuring centres are staffed with competent and dedicated personnel
- Provide leadership, guidance, and mentorship to student care teams to promote professional growth, strong performance, and a positive work culture
- Conduct regular performance evaluations, identify training needs, and facilitate professional development opportunities for staff
- Ensure staff understand and adhere to student care policies, operational procedures, and regulatory requirements
- Work with Centre Leaders to develop staffing plans, schedules, and deployment strategies that meet student needs and centre requirements
- Monitor staff well‑being, morale, and engagement, and implement initiatives that support a healthy and productive work environment
- Support succession planning efforts by identifying high‑potential staff and preparing them for future leadership roles
- Uphold high standards of professionalism, child safety, and pastoral care through ongoing supervision and coaching of student care personnel
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.