Front of House Supervisor: Ops & Team Lead

AL HAFIZ CASTLE PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A local hospitality company in Singapore seeks an experienced operations manager to oversee day-to-day functions. Responsibilities include enhancing customer satisfaction, training staff, and managing cash transactions while maintaining high product knowledge in food and beverage. Candidates should have solid experience in food processing management, outstanding organizational abilities, and be adaptable to a dynamic environment. This position may require long hours, including weekends. Competitive salary and possible benefits apply.

Qualifications

• 3-7 years’ experience in end to end management within food processing.
• 3-5 years of direct experience with FAASOS products.
• Ability to effectively communicate with staff and management.

Responsibilities

• Assist in planning and monitoring operations effectively.
• Respond to customers needs and resolve complaints.
• Prepare daily reports for management.

Skills

Operational systems

Customer service

Organizational skills

Multitasking

Adaptability to pressure

Team motivation

Tools

Micros POS

Opera

Microsoft Excel

Microsoft Word

Microsoft PowerPoint

Microsoft Outlook

Job description

A local hospitality company in Singapore seeks an experienced operations manager to oversee day-to-day functions. Responsibilities include enhancing customer satisfaction, training staff, and managing cash transactions while maintaining high product knowledge in food and beverage. Candidates should have solid experience in food processing management, outstanding organizational abilities, and be adaptable to a dynamic environment. This position may require long hours, including weekends. Competitive salary and possible benefits apply.