Customer Service jobs in Singapore

Step into an exciting role where your communication skills and drive make a real impact. At FirstCom Academy, we empower individuals and businesses through professional upskilling and digital transformation. As a Tele Sales Executive, you’ll be at the forefront of connecting with prospects, understanding their learning aspirations, and introducing training solutions that unlock new opportunities for growth.

If you thrive in a fast-paced environment, enjoy engaging conversations, and are motivated by results, this role gives you the platform to succeed. Backed by a supportive team and structured training, you’ll gain the tools, confidence, and career progression opportunities to excel. Be part of a vibrant academy that values initiative, rewards achievements, and celebrates your success.

• Working Location: 158 Kallang Way, #03-05 (Singapore, 349245)




• Working Hours: 5 days work week




• Salary Range: $3,000.00 - $4,200.00




• Position Type: Full-Time Permanent Position (Basic + Performance Bonuses + ALs + Medical and Dental Benefits)

• Conduct structured telesales calls to engage prospects.




• Promote available roles/products clearly and persuasively.




• Convert cold leads into active warm leads.




• Maintain and update customer records in the CRM system.




• Meet weekly targets for call volume, conversions, and bookings.




• Handle objections and pitch the company/employer brand positively.




• Follow up on leads and inquiries to maximize conversion.




• Work closely with team to improve call scripts, sales techniques, and engagement strategies.

• Proven experience in telesales, customer service, or outbound calling.




• Confident, energetic phone presence with persuasive skills.




• Goal-driven mindset and ability to handle rejections.




• Able to multitask and thrive in a target-driven environment.




• Familiarity with recruitment processes is an added advantage.

• Competitive salary with attractive commission structure.




• Training and ongoing support to help you succeed.




• Opportunities for career progression in sales and business development.




• Dynamic and supportive work environment.