System Analyst jobs in United Arab Emirates

ABOUT THE NATIONAL INSTITUTE OF EDUCATION (NIE)

The National Institute of Education (NIE), Singapore, is Singapore’s national teacher education institute and we are proud to be an integral part of the nation’s education service. We play a key role in the preparation of teachers and in the provision of teacher professional and school leadership development programmes. We are committed to our vision of being An Institute of Distinction: Leading the Future of Education and our mission to Inspire Learning, Transform Teaching and Advance Research.

The National Institute of Education (NIE) invites suitable candidates to join the Division of Academic Computing & Information Services (ACIS) as an Analyst Programmer/Systems Analyst (2-year contract).

This role drives the implementation of NIE’s Automation Empowerment Programme, a flagship initiative under the Technology Roadmap for the Future of Education (TRFE) (https://www.ntu.edu.sg/nie/about-us/nie2025-strategic-vision/TRFE). As a key enabler of NIE’s strategic vision, you will architect and deliver AI-driven automation solutions that enhance institutional productivity, streamline complex workflows, and accelerate digital transformation across education and research functions.

The candidate should be a dynamic IT professional who is a good team player and a strong software developer.

As a member of the Digital Solutions department, your responsibilities include:

• AI-Driven Automation Development: Design, develop, and deploy automation workflows using low-code/no-code platforms (e.g., Power Automate, n8n) and custom scripts (e.g., Python, JavaScript). Leverage AI technologies (e.g., LLMs, document intelligence) to enable intelligent decisioning, unstructured data handling, and autonomous processes.
• Technical Project Management: Lead the implementation of digital automation initiatives by managing project scopes, timelines, technical specifications, and cross-functional stakeholder coordination. Apply agile delivery methods and iterative prototyping to ensure velocity and value.
• Operational Support: Providing day-to-day assistance to teams utilising digital tools effectively and addressing technical challenges during project execution.
• Stakeholder Liaison: Engaging with other departments to facilitate collaboration and ensure project requirements are understood and met.
• Development Work: Supporting the design, configuration, and development of automation workflows using low-code/no-code platforms or scripting tools. This includes creating prototypes, iterating on feedback, and maintaining automation scripts or logic to ensure sustainable and efficient deployment.
• System Maintenance & Support: Provide ongoing maintenance and support, troubleshooting issues, optimizing performance, and ensuring data integrity and security within systems.
• Compliance & Security: Ensuring that applications adhere to Data Governance policies, IT audit standards, and security requirements, including conducting Vulnerability Assessments and supporting Penetration Testing activities.

• A University degree in Computer Science, Information Technology, Software Engineering or a related discipline.
• At least 3 years of experience in process automation, software development or a related field.
• Fresh graduates with a keen interest in AI-assisted development and automation technologies are welcome to apply and will be given on the job training.
• Working knowledge of Project Management and ability to manage IT projects independently.
• Quick learner who is passionate and willing to learn new languages and technologies.
• Good self-motivated team player with a positive attitude and flexibility in adapting to changes.
• Ability to work with tight deadlines and fluid requirements.
• Experience in end-to-end application development life cycle and Agile software development methodology.
• Proven experience in building and implementing solutions using scripting languages (e.g. Python), or other automation technologies.
• Robust knowledge of low-code Microsoft Power Platform and Outsystems.
• Knowledge of AI-assisted coding such as GitHub Copilot or agentic coding frameworks.
• Relevant experience with databases such as Oracle, Postgres.
• Experience in automating processes using tools like n8n and Manus AI, incorporating AI capabilities for intelligent task execution.
• Possessing the following skillsets will give the applicant an added advantage:

1. Experience in AI tools (e.g. GitHub Copilot, AI Builder, Azure AI services, Dify)
2. Experience in Data Visualization (e.g. Power BI)
3. Experience in software integration with APIs
4. Experience in Microservice Architecture, Vuejs, .Net Core

NIE staff can take chartered buses at their own expense from or near their homes to NIE campus. This is subject to the availability of seats.

Req ID: R00021043