Customer Care Manager à Singapour

Office Location: CBD, Singapore

• Develop new business and increase or protect market share by managing sales channels (regional distributors) and communicating directly with customers.
• Manage distributors to achieve sales targets: set annual goals, support daily activities, review progress, and discuss action plans. Maintain good communication to strengthen relationships.
• Maintain and improve relationships with major direct customers by providing high-value services to protect or increase market share.
• Conduct in-depth research to develop new leads and prospects in existing and new geographic areas.
• Note: The successful candidate should acquire sufficient knowledge within the first year to perform routine, standardized tasks independently and ideally handle high-value, non-standard tasks as well.

• Proficiency in English for business communication and negotiation; Japanese language skills are a plus.
• Professionalism and strong commitment to the role.
• Interest in Japanese culture and ability to navigate cross-cultural communication effectively.
• Experience in presenting and implementing improvement proposals for Japanese companies is a plus.
• Driver's license for client site visits (company car usage).
• Inexperienced candidates are encouraged to apply.

• Working hours: Mon – Fri, 8:30 am – 5:30 pm (Lunch 12 pm - 1 pm)
• Salary Range: $3,200 - $4,200 monthly
• Annual Wage Supplement (AWS): Yes
• Variable Bonus: Based on company performance and staff KPIs
• Annual Leave: 14 to 25 days
• Benefits: Medical and dental claims, annual health screening

Contact: JAC Recruitment Pte. Ltd., 1 Raffles Place #42-01, Tower 1, Singapore 048616. Tel: +65 6224 6864 / +65 6411 0389. Contact Person: Risako Hemmi. EA Registration Number: R25128801.