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Descripción de la vacante
A luxury fashion retailer in Singapore is seeking a Sales Consultant to deliver exceptional client experiences and achieve sales targets. You will curate memorable shopping experiences, maintain client relationships, and contribute to overall boutique success. The ideal candidate has previous retail or sales experience, excellent communication skills, and a passion for fashion.
Formación
Previous experience in sales, customer service, and customer relation industry.
Sales driven, result-oriented, and a good team player.
Ability to handle stress and possess excellent fashion sense.
Responsabilidades
Achieve monthly individual sales targets.
Deliver an exceptional client experience.
Maintain an in-depth understanding of the product range.
Build and maintain strong client relationships.
Provide after-sales service and manage stock.
Conocimientos
Excellent inter-personal and communication skills
Excellent customer service
Fluent in English
Basic computer skills
Sales presentation skills
Educación
High School Diploma and above
Descripción del empleo
Sales Consultant - Singapore
Position
Step into the world of Dior as a Sales Consultant and embark on a journey of luxury and style. Delight in curating unforgettable experiences for our esteemed clientele, while immersing yourself in the essence of haute couture and exceptional craftsmanship. Join us in redefining elegance and sophistication, where every interaction becomes an opportunity to showcase the timeless allure of Dior.
Job Responsibilities
Contribute to Sales Performance & Service Standards
Achieve monthly individual sales targets and contribute to the overall boutique target.
Consistently deliver an exceptional client experience that results in both new and repeat business.
Maintain an in-depth understanding of our product range to provide clients with insightful product recommendations.
Cultivate repeat business by building and maintaining strong, loyal client relationships, following up on potential sales, and ensuring a high rate of return clients.
Assist clients in selecting products that meet their needs, preferences, and lifestyle.
Client Development
Deliver personalised, high-touch service to each client, ensuring a memorable and luxurious shopping experience.
Build and maintain long-lasting relationships with clients by keeping detailed records of customer preferences and purchases to offer personalised follow-ups and tailored service.
Participate in store events, promotions, and VIP client outreach to enhance client engagement and increase sales.
Build and manage a client portfolio to ensure ongoing client outreach, engagement, and loyalty.
Explore prospects and identify new opportunities to attract potential clients.
Operations
Provide after-sales service, assisting with exchanges, repairs, and alterations as needed to maintain client satisfaction.
Handle stock with care, ensuring accurate inventory management and partake in stock-take activities.
Adhere to compliance regulations and execute accurate cashiering procedures.
Product Knowledge & Other Related Trainings
Participate in training sessions on new product launch collections, brand history, and the selling ceremony.
Engage in continuous learning, including exploring paths in management, operations, fashion styling, and elite client management, to enhance your skills and contribute to the growth of the business.
Profile
Education & Professional Qualifications
High School Diploma and above
Work Experience
Previous experience in sales, customer service and customer relation industry
Skills
Excellent inter-personal and communication skills
Excellent customer service
Fluent in English
Basic computer skills
A professional image with good sales presentation skills and the ability to build rapport with clients
Qualities
Sales driven
Result-oriented
Good team player
Confident and motivated
Excellent work ethics
Passion for retail
Ability to handle stress
Possess excellent fashion sense and trend awareness
* El índice de referencia salarialse calcula en base a los salarios que ofrecen los líderes de mercado en los correspondientes sectores. Su función es guiar a los miembros Prémium a la hora de evaluar las distintas ofertas disponibles y de negociar el sueldo. El índice de referencia no es el salario indicado directamente por la empresa en particular, que podría ser muy superior o inferior.