Solution Consultant

EYE-SHARE SINGAPORE PTE. LTD.; Singapore; Hybrid; SGD 50,000 - 70,000; Full time

Job summary

A leading software solutions provider in Singapore is seeking a Service-Oriented Solution Consultant. This role involves being the primary contact for clients, helping them maximize their use of software solutions. The ideal candidate has at least 3 years of experience in an accounting or customer-focused role, with strong communication and problem-solving skills. You'll enjoy a competitive salary, constant learning opportunities, and flexible working arrangements in a vibrant office atmosphere.

Benefits

Competitive salary & benefits

Professional environment with skilled teams

Constant learning opportunities

Flexible work arrangements

Central office location in the CBD

Qualifications

• Minimum of 3 years experience in an accounting or customer service role.
• Strong understanding of invoice processes and efficiency.
• Basic accounting knowledge and comfort with financial operations.

Responsibilities

• Act as the first point of contact for customers, providing support.
• Ensure timely response to inquiries and requests.
• Enhance customer experience and improve operational efficiency.

Skills

Excellent Communication Skills

Problem-Solving Skills

Interpersonal Skills

Customer Success

Accounting

Accounts Payable

ERP

Microsoft Office

Able To Work Independently

Education

Diploma or equivalent in related fields (Accounting, IT)

Tools

ERP systems

Job description

Join Our Team as a Service-Oriented Solution Consultant!

Are you passionate about delivering exceptional customer experiences? Do you thrive on helping others get the most out of innovative software solutions? We’re on the lookout for service-oriented consultants who are excited to make a real impact, ensuring our customers maximize the potential of our eye-share products. If you enjoy problem-solving, tackling challenges head-on, and working in a fast-paced, dynamic environment, we want you on our team!

About the Role:

As a Solution Consultant, you will be the first point of contact for our valued customers, providing expert support and guidance to help them navigate and fully leverage our eye-share software. You’ll work closely with clients to ensure their inquiries and requests are attended in a timely manner, enhancing their overall experience and improving operational efficiency.

What We’re Looking For:

We are seeking service-oriented individuals who are eager to learn, with a sharp ability to understand and respond to customer needs. Every day will bring new challenges, so we need someone who thrives in a fast-paced environment and is ready to take them on with enthusiasm.

You Shall Have:

• Strong Understanding of Invoice Processes: You are well-versed in invoice management processes and efficiency.
• Basic Accounting Knowledge: You are comfortable with core accounting principles and have a solid grasp of financial operations.
• Problem-Solving Skills: You excel at identifying issues and finding creative solutions to improve processes and enhance efficiency for our clients.

Qualifications & Experience:

• Diploma or equivalent in related fields, such as Accounting, IT, or similar disciplines.
• A minimum of 3 years experience in an accounting role, or providing support in accounting/customer service.
• Familiarity with ERP systems is a strong plus.
• A genuine interest in customer service and problem-solving.
• Strong communication skills, with fluency in English (both written and spoken).
• Service-oriented with a flexible, well-organized mindset.
• Solution-focused, with the ability to understand and resolve client challenges.
• Proactive and adaptable with a positive, can-do attitude.
• Collaborative, with strong interpersonal skills and the ability to work effectively within teams.

We Offer:

• Competitive salary & benefits.
• A professional environment with skilled developers, economists, and consultants.
• Constant learning opportunities.
• Flexible work arrangements, including the option to work remotely when needed.
• A central office location in the CBD, offering a vibrant and dynamic work atmosphere.

Grow With Us!

If you’re passionate about helping customers succeed and want to be part of an innovative, growing company, we’d love to hear from you. Apply now to join Eye-share and make a real difference!

Tell Employers What Skills You Have

• Excellent Communication Skills
• Accounts Payable
• Microsoft Office
• Interpersonal Skills
• ERP
• User Experience
• Customer Success
• Administration
• Procurement
• Accounting
• Consulting
• Able To Work Independently