Assistant jobs in Singapore
Customer Service Assistant
dnata Singapore Pte Ltd
Kitchen Prep & Sanitation Assistant
SKYFU MANPOWER PTE. LTD.
Hands-On Warehouse & Loader Assistant
BABA PRODUCTS (S) PTE LTD
Mooring Crew / Marine Assistant
GULF ASIA-PACIFIC PTE. LTD.
Contracts & Tender Manager – Assistant
CPG FACILITIES MANAGEMENT PTE LTD
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ASTER CHEMICALS AND ENERGY PTE. LTD.
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Care Support Associate / Healthcare Assistant
RecruitPedia Pte Ltd
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YANGTZEKIANG IMPEX (S) PTE LTD
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Accounts Senior/Assistant
Modern Beauty Salon (S) Pte Ltd
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Harvey Norman
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Customer Service Assistant
Job summary
A leading customer service provider in Singapore is looking for a Customer Services Assistant to assist at check-in counters. The role involves verifying passenger details, handling issues related to flight operations, and ensuring safety compliance. Candidates should meet the minimum educational requirement of GCE 5 'N' levels and possess good communication skills. Experience in a customer service role is preferred. Selected candidates will be notified for a walk-in interview.
Qualifications
- Strong communication skills to interact with passengers.
- Ability to lift baggage and assist passengers with special needs.
- Experience in customer service is preferred.
Responsibilities
- Assist customers at check-in counters.
- Verify passenger details and ensure compliance with safety standards.
- Handle customer issues regarding flight operations and check-in systems.
Skills
Education
The Customer Services Assistant assists customers at check-in counters, ensuring passenger details match travel documents and handling issues related to flight operations and automated check-in systems. They comply with safety standards, report breaches, and work in shifts to support 24/7 flight schedules. The role requires physical strength for lifting baggage, good communication skills, and the ability to handle passengers with special needs. They act as service ambassadors, responding professionally to complaints.
- Provide quality customer services
- Service customers at the check-in counters
- Verify passengers' identities at the gates
- Verify information on travel documents, passports and/or visas
- Provide support to special needs customers
- Handle customer issues regarding irregular flight operations
- Process customer documentation
- Handle customer issues regarding automated check-in systems
- Uphold safety and/or security standards
- Interpret and follow individual safety and/or security standards in the workplace
- Identify and report breaches of safety and/or security standards in the workplace
- Minimum GCE 5 “N” levels and above
- Customer service experience preferred
Note : Selected candidates will be notified to attend a walk in interview.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.