Front Desk & Customer Relations Ops Assistant

WCLASSICS PTE. LTD.; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A local music education company in Singapore is seeking an enthusiastic Assistant Operations Manager to manage front desk operations and enhance customer relations. This role requires effective communication skills and the ability to handle multiple tasks efficiently. The ideal candidate should have a proactive attitude, strong organizational abilities, and a passion for customer service. Enjoy benefits such as performance bonuses, medical coverage, and professional development opportunities.

Benefits

Performance and Incentive Bonus

Medical Coverage

Annual and Sick Leaves

Professional Development Opportunities

Qualifications

• Enjoy engaging with customers and providing exceptional service.
• Proficient in spoken and written English with excellent interpersonal skills.
• Able to thrive in a fast-paced environment and manage multiple responsibilities.
• Accurate and efficient in data entry and record-keeping.
• Able to think critically and resolve issues promptly.

Responsibilities

• Oversee daily operations of the front desk.
• Develop and maintain strong relationships with customers.
• Manage lesson schedules, bookings, and cancellations.
• Liaise with teachers, staff, and customers for communication.
• Maintain student records, attendance, and payment information.

Skills

Customer service

Effective communication

Adaptability

Organizational skills

Proactivity

Job description

A local music education company in Singapore is seeking an enthusiastic Assistant Operations Manager to manage front desk operations and enhance customer relations. This role requires effective communication skills and the ability to handle multiple tasks efficiently. The ideal candidate should have a proactive attitude, strong organizational abilities, and a passion for customer service. Enjoy benefits such as performance bonuses, medical coverage, and professional development opportunities.