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Supervision jobs in United Kingdom

Reservations Supervisor

Reservations Supervisor
Hilton Hotels
Medina
SAR 30,000 - 60,000
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Housekeeping Supervisor

Housekeeping Supervisor
Hilton Hotels
Medina
SAR 48,000 - 120,000

Housekeeping Supervisor

Housekeeping Supervisor
Hilton Worldwide, Inc.
Medina
SAR 48,000 - 120,000

Reservations Supervisor

Reservations Supervisor
Hilton Worldwide, Inc.
Medina
SAR 150,000 - 200,000

Quality Assurance – Team Leader

Quality Assurance – Team Leader
Umdasch Group
Jeddah
SAR 200,000 - 300,000
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Logistics Supervisor, AMZL

Logistics Supervisor, AMZL
Afaq - Warehouse Branch
Riyadh
SAR 150,000 - 200,000

Logistics Supervisor, AMZL

Logistics Supervisor, AMZL
Afaq - Warehouse Branch
Jeddah
SAR 150,000 - 200,000

Fulfillment Center Supervisor

Fulfillment Center Supervisor
Afaq - Warehouse Branch
Riyadh
SAR 60,000 - 100,000
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ICQA Supervisor

ICQA Supervisor
Afaq - Warehouse Branch
Jeddah
SAR 200,000 - 300,000

Accounts Supervisor

Accounts Supervisor
First Resort Global Recruitment
Jeddah
SAR 200,000 - 300,000

Fabrication Team Leader

Fabrication Team Leader
Lucy Electric
Dammam
SAR 200,000 - 300,000

HR Supervisor

HR Supervisor
Agility Logistics
Riyadh
SAR 150,000 - 200,000

Social Media Supervisor

Social Media Supervisor
شركة درعه للتجاره
Riyadh
SAR 60,000 - 100,000

Logistics Operations Supervisor

Logistics Operations Supervisor
Jobs for Humanity
Al Khobar
SAR 60,000 - 120,000

HR, PRO & GRO Operations Team Lead

HR, PRO & GRO Operations Team Lead
AstroLabs
Riyad Al Khabra
SAR 60,000 - 100,000

Maintenance Supervisor

Maintenance Supervisor
Agility Public Warehousing Company K.S.C.P.
As Sali Municipality
SAR 150,000 - 200,000

Team leader - AVL

Team leader - AVL
six flags and Aquarabia
Riyadh
SAR 60,000 - 100,000

Sales Supervisor (Fresh Food)

Sales Supervisor (Fresh Food)
Rawaj HCM Jobs
Riyadh
SAR 150,000 - 200,000

HSE Team Leader

HSE Team Leader
pladis
Jeddah
SAR 150,000 - 200,000

Lab Supervisor

Lab Supervisor
Advanced Construction Technology Services
Saudi Arabia
SAR 150,000 - 200,000

Team Leader

Team Leader
Chalhoub Group
Riyadh
SAR 150,000 - 200,000

Talent Management Supervisor

Talent Management Supervisor
The Professionals
Riyadh
SAR 120,000 - 150,000

Hospitality Supervisor

Hospitality Supervisor
RGH-Global Ltd
Tabuk
SAR 200,000 - 300,000

Section Head Neurology Consultant - Relocate to Saudi Arabia

Section Head Neurology Consultant - Relocate to Saudi Arabia
Antal International Network
Saudi Arabia
Confidential

Store Manager | GMG | KSA | JUBAIL

Store Manager | GMG | KSA | JUBAIL
Gulf Marketing Group (GMG Group)
Riyadh Region
SAR 200,000 - 300,000

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Reservations Supervisor

Hilton Hotels
Medina
SAR 30,000 - 60,000
Job description

Bachelor of Business Administration(Management)

Nationality

Any Nationality

Vacancy

1 Vacancy

Job Description

A Reservations Supervisor oversees the Reservations Team and how it performs routine procedures in order to maximise revenue and Guest satisfaction.


What will I be doing?

As Reservations Supervisor, you oversee the Reservations Team and how it performs routine procedures in order to maximise revenue and Guest satisfaction. The Reservations Supervisor will work with the Reservations Team to develop future and repeat business opportunities. Specifically, you will be responsible for performing the following tasks to the highest standards:

  • Assist in the day-to-day operations of the Reservations Department
  • Manage telephone, fax and email enquiries in a prompt and professional manner and in accordance with company standards ensuring accuracy and attention to detail at all times
  • Understand seasonal and historical trends and work within them to ensure maximum occupancy and average room rates
  • Identify new contacts, develop sales leads, and respond to sales opportunities in order to maximise revenue
  • Produce quotations and written confirmation to all clients
  • Monitor customer satisfaction regularly and resolve any outstanding issues to ensure future business
  • Ensure Team Members are developed effectively, maintain a thorough understanding of hotel facilities and processes, and generate a culture of high quality standards for relationship building, customer service, selling techniques, and billing and processing contracts
  • Ensure bookings are guaranteed and no show charges/late cancellation charges are applied where appropriate, and Reservations policies and procedures are followed to ensure Guest satisfaction
  • Monitor the appearance, standards and performance of the Reservations Team with an emphasis on training and teamwork
  • Assist in the recruiting, managing, training and developing of the Reservation team

Desired Candidate Profile

What are we looking for?

A Reservations Supervisor serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

  • Good organisational and administration skills
  • Positive attitude and good communication skills
  • Commitment to delivering a high level of customer service
  • Confident telephone manner
  • High level of IT skills

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

  • Knowledge of the hotel property management systems
  • Previous experience in the Reservations/Sales function within the hotel/leisure sector
  • Relevant degree or other qualification in a business discipline

Company Industry

  • Hotels
  • Hospitality

Department / Functional Area

  • Ticketing
  • Reservations

Keywords

  • Reservations Supervisor
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* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.

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