A leading real estate firm in Saudi Arabia is seeking a candidate to supervise and monitor the delivery of Soft Services operations. The role entails ensuring compliance with FM Contract specifications, scheduling site activities, and supporting continuous improvement initiatives. The ideal candidate holds a bachelor's degree in a related field, has at least 1 year of relevant experience, and is fluent in English, with Arabic being desirable.
Qualificações
Minimum 1 Year of Experience in facilities management or related field.
Responsabilidades
Supervise, control and monitor Soft Services operations.
Ensure service delivery aligns with the FM Contract.
Schedule site supervision activities for Soft Services.
Conhecimentos
Fluent in verbal and written English
Arabic
Formação académica
Minimum bachelor's degree in facilities management, property management or similar
Descrição da oferta de emprego
Role Purpose
The Soft Services supervise, control and monitor the daily delivery of Soft Services operations, within the FM Property-based Team, working closely with the FM Contractor to ensure service delivery in accordance with the FM Contract.
Key Accountabilities
Have general awareness of the Soft Services approach of the FM Strategy and the skill
to check overall alignment of service delivery with the approach set out in the FM
Strategy
Have detailed knowledge of the FM Contract specifications in order to plan appropriate
site supervision requirements of each Soft Service element
Scheduling site supervision activities to meet Soft Services Program requirements
Implement the Soft Services enabling SOPs in the supervision of Soft Services site
delivery and support skill and competency identification, team formation and supervisory
skill requirements
Undertake site supervision of Soft Services delivery, ensuring that specific services are delivered within the approved contract value for each of the Soft Services
Collating and submitting records on contractor non-compliance events with SLAs to inform decisions about assessing and validation of contractor monthly payment reports
Appraise adequacy of current Soft Services and provide data from site records to support future demand forecasting
Support the identification of cost saving initiatives through identified site practice refinements leading to improvements to Soft Services process redesign and contributing to continuous improvement to enhance service quality and achieve cost efficiencies
Supervise the day-to-day on-site Soft Services operations and delivery by the FM Contractor, ensuring high quality services in accordance with the Contract SLAs and in compliance with all relevant regulations
Oversee the site implementation of the Planned Soft FM Program delivery by the FM Contractor in line with the relevant SOPs
Support the site delivery of the Reactive and Emergency works in accordance with the relevant SOPs
Assist with the identification of relevant Soft Services operations risks on site
Utilize the FM Department's Strategic Asset Management Plan (SAMP), as appropriate, by updating data and information relating to service delivery, quality and compliance, which will support Soft Services planning and future effective decision-making
Job Specifications
Minimum bachelor's degree in facilities management, property management or similar.
* O salário de referência é obtido com base em objetivos de salário para líderes de mercado de cada segmento de setor. Serve como orientação para ajudar os utilizadores Premium na avaliação de ofertas de emprego e na negociação de salários. O salário de referência não é indicado diretamente pela empresa e pode ser significativamente superior ou inferior.