Reservations Team Lead: Drive Guest Service & Room Yield

Grand Hyatt Al Khobar Hotel And Residences; Al Khobar; On-site; SAR 200,000 - 300,000; Full time

Job summary

A leading hotel in the Eastern Province is seeking a Team Leader for Reservations to assist in managing the reservations department. Candidates should have a degree in hospitality along with at least 2 years of experience in a supervisory role. The role involves working with marketing and sales to optimize room yield and ensure exceptional customer service. This position promises an engaging work environment focused on professional development.

Qualifications

• Minimum 2 years' work experience as assistant manager in reservation or front office.
• Experience as team leader in a larger operation is a plus.
• Good problem solving, administrative, and interpersonal skills are essential.

Responsibilities

• Assist with the efficient running of the reservations department.
• Work closely with marketing, sales, and rooms departments to maximize room yield.
• Deliver exceptional customer service in line with Hyatt's standards.

Skills

Problem solving

Administrative skills

Interpersonal skills

Education

University degree or diploma in hospitality or tourism management

Job description

A leading hotel in the Eastern Province is seeking a Team Leader for Reservations to assist in managing the reservations department. Candidates should have a degree in hospitality along with at least 2 years of experience in a supervisory role. The role involves working with marketing and sales to optimize room yield and ensure exceptional customer service. This position promises an engaging work environment focused on professional development.