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Security jobs in Saudi Arabia
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IT Engineer (SAP Administrator)
Penspen
Eastern Province
On-site
SAR 150,000 - 200,000
3 days ago
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Document Controller
Power International Holding
Saudi Arabia
On-site
SAR 150,000 - 200,000
3 days ago
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SUPERVISOR - HEALTH SAFETY ENVIRONMENT
DP World
Jeddah
On-site
SAR 150,000 - 200,000
3 days ago
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Customer Service Executive - Network Operations & Support
Tata Communications
Riyadh
On-site
SAR 150,000 - 200,000
3 days ago
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Discover more opportunities than anywhere else. Find more jobs nowSenior Backend Developer (PHP)
Squadio
Saudi Arabia
On-site
SAR 262,000 - 338,000
3 days ago
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Housekeeping Coordinator (Saudi National)
MPC Moving Picture Company
Riyadh
On-site
SAR 120,000 - 150,000
3 days ago
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Connect with headhunters to apply for similar jobsAssurance – External Audit – Senior Associates – Dhahran
PwC Middle East
Dhahran Compound
On-site
SAR 150,000 - 200,000
3 days ago
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Senior Manager, Digital Architect
SAUDI AIRLINES
Jeddah
On-site
SAR 200,000 - 300,000
3 days ago
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Analyst, Incident Response & Forensics Center (Tamheer Program)
Rua Al Madinah Holding | رؤى المدينة القابضة
Medina Province
On-site
SAR 150,000 - 200,000
3 days ago
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Cyber Security Manager
Express Food Company
Jeddah
On-site
SAR 150,000 - 200,000
6 days ago
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Cyber Security Engineer Jobs in Dammam (Nov 2025) - Bayt.com
Saudi Petroleum Services Polytechnic
Dammam
On-site
SAR 40,000 - 60,000
6 days ago
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Sr. Cyber Security Analyst
Energy Tech
Dammam
On-site
SAR 150,000 - 200,000
6 days ago
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Information Security Analyst
JobLeader
Ar Rass
On-site
SAR 150,000 - 200,000
6 days ago
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Cloud Sr. Technical Engineer - Microsoft Security needed!
Ctelecoms (Consolidated Telecoms)
Jeddah
On-site
SAR 200,000 - 300,000
7 days ago
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Senior Cyber Security GRC Consultant
Devoteam
Riyadh
On-site
SAR 150,000 - 200,000
7 days ago
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Assurance - External Audit Senior Associate - Banking - Riyadh, KSA
PwC Middle East
Saudi Arabia
On-site
SAR 224,000 - 300,000
7 days ago
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JAVA Full Stack Developer
CreditNinja - KMD Partners, LLC
Riyadh
On-site
SAR 262,000 - 338,000
14 days ago
IT Platform Liaison
مستشفى السلامة
Jeddah
On-site
SAR 150,000 - 200,000
Full time
3 days ago
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Job summary
A leading healthcare provider in Jeddah is seeking an IT Platform Liaison to ensure effective communication between end users and ICT. The role involves monitoring system performance, managing service requests, and providing user support while adhering to cybersecurity standards. Candidates should have a diploma in IT and at least 2 years of relevant experience, preferably in a healthcare environment.
Qualifications
- 2 years of experience in ICT operations, technical support, or system coordination.
- Experience working with clinical and business applications in a hospital or corporate environment.
Responsibilities
- Serve as the central point of contact for system incidents, requests, updates, and enhancements.
- Monitor daily performance and availability of key hospital applications.
- Track service requests and ensure resolution within agreed SLAs.
- Provide basic troubleshooting and support for access, navigation, and usage of ICT systems.
- Support testing and validation of new systems, releases, and upgrades.
- Maintain system documentation, workflows, and training materials.
- Ensure all activities adhere to ICT policies, data confidentiality, and cybersecurity requirements.
Skills
Knowledge of IT systems and hospital/business applications
Intermediate troubleshooting and incident management skills
Understanding of documentation standards and reporting practices
Awareness of cybersecurity and data confidentiality principles
Strong user-service orientation and communication abilities
Education
Diploma in Computer Science, Information Technology, or related field
Bachelor’s degree in Computer Science, Information Systems, or similar discipline
Job description
Role Purpose
The role ensures seamless communication between end users and ICT, enabling efficient operations of hospital systems such as HIS, EMR, HR systems, and enterprise platforms. The IT Platform Liaison monitors application performance, supports incidents and requests, coordinates testing for new releases, and promotes adherence to ICT policies, cybersecurity, and data confidentiality standards.
Key Responsibilities
1. Communication & Coordination Between Departments and ICT
- Serve as the central point of contact for system incidents, requests, updates, and enhancements.
- Communicate planned downtimes and updates to all affected users.
- Gather and relay user requirements accurately to ICT teams.
2. Application Monitoring & Issue Reporting
- Monitor daily performance and availability of key hospital applications.
- Log system incidents promptly and report recurring issues to ICT leadership.
- Document and elevate high-impact downtime and performance concerns.
3. Managing ICT Service Requests & SLAs
- Track service requests and ensure resolution within agreed Service‑Level Agreements (SLAs).
- Provide status updates to users and escalate unresolved issues.
- Maintain accurate ticketing records for audits and reporting.
4. First‑Line User Support
- Provide basic troubleshooting and support for access, navigation, and usage of ICT systems.
- Coordinate with ICT security for account creation, access modification, or deactivation.
- Facilitate periodic user support sessions or guides to improve digital literacy.
5. System Testing, Validation & Deployment Coordination
- Support testing and validation of new systems, releases, and upgrades.
- Coordinate user acceptance testing (UAT) and collect user approval before go‑live.
- Document and submit deployment feedback to ICT teams.
6. Documentation & Training Support
- Maintain system documentation, workflows, and training materials.
- Assist in developing user manuals and FAQs for improved system utilisation.
- Support user onboarding and training initiatives.
7. Policy, Confidentiality & Cybersecurity Compliance
- Ensure all activities adhere to ICT policies, data confidentiality, and cybersecurity requirements.
- Report unauthorized access, potential risks, or violations.
- Support access‑management processes and enforce compliant user practices.
Qualifications
Essential Minimum Requirement
- 2 years of experience in ICT operations, technical support, or system coordination.
Desired Experience
- Experience working with clinical and business applications in a hospital or corporate environment.
Education
- Essential: Diploma in Computer Science, Information Technology, or related field.
- Desired: Bachelor’s degree in Computer Science, Information Systems, or a similar discipline.
Technical Skills
- Knowledge of IT systems and hospital/business applications.
- Intermediate troubleshooting and incident management skills.
- Understanding of documentation standards and reporting practices.
- Awareness of cybersecurity and data confidentiality principles.
- Strong user‑service orientation and communication abilities.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.