Jobs at Accor in Saudi Arabia

Welcome to a place where the extraordinary takes center stage. Ennismore, with its mischievous and marvelous SLS Hotels, is bringing a fantastical wonderland of luxury and lifestyle to the oasis that is The Red Sea.

Opening in 2025, SLS The Red Seais not just another hotel—it’s a theatrical playground of indulgence and curiosity, designed for those who crave the unexpected. With150 lavish keys, 5 show-stopping Food & Beverage experiences, and a decadent spa sanctuary, this destination is crafted to dazzle both adults seeking pleasure and families yearning for connection and wonder.

This is no ordinary project—this is a cathedral of pleasure. If you’re ready tosay farewell to the ordinaryand help script the story of one of Saudi Arabia’s most exciting luxury openings, this might be your cue.

As a Host/Hostess at SLS Red Sea, you are the first and last impression for our guests, a poised and personable ambassador of our bold and stylish dining spaces. Reporting to the Restaurant / Outlet Manager, your role is to greet, seat, and guide guests with warmth, efficiency, and flair while supporting seamless front-of-house operations. You ensure the experience begins the moment guests step into the restaurant and is marked by intuitive hospitality throughout.

• Welcome and engage each guest in a polished, confident, and upbeat manner aligned with the SLS tone of voice.
• Manage guest seating, flow, and table allocations based on reservations and walk-ins, ensuring fairness and efficiency across all service sections.
• Accommodate special guest requests and communicate effectively with the service team to ensure expectations are met or exceeded.
• Maintain up-to-date knowledge of menus, special events, seating arrangements, and guest preferences.
• Handle guest complaints, feedback, and queries professionally, ensuring resolution or escalation when appropriate.
• Maintain presence at the host stand at all times during service, ensuring seamless guest reception and restaurant ambiance.
• Accurately manage reservations using the restaurant’s system, including inputting, updating, and reviewing guest data and seating plans.
• Confirm reservation details, guest counts, and preferences, and communicate any changes to relevant team members.
• Answer phone calls promptly and professionally (within two rings), assist with inquiries, and record messages or bookings accurately.
• Coordinate with the kitchen, service, and bar teams to maintain pace and timing of service based on guest volume and flow.
• Maintain cleanliness and organization of the reception and entrance areas; assist with clearing and resetting tables when required.
• Perform assigned side duties such as updating seating charts, polishing menus, or assisting with menu distribution.
• Follow grooming and uniform standards as set by SLS, always reflecting a stylish and refined appearance.
• Ensure compliance with all fire, health, safety, and hygiene standards, as well as local and internal licensing requirements.

• 1–2 years of experience in a guest-facing role, ideally in an upscale or lifestyle hotel, restaurant, or lounge environment.
• High school diploma or equivalent required; hospitality-related education is a plus.
• Strong verbal communication skills in English; additional languages such as Arabic are highly desirable.
• Confident, charismatic personality with a genuine passion for hospitality and guest service.
• Ability to manage busy service periods while remaining composed, courteous, and attentive.
• Competency in using POS systems and reservation platforms.
• Able to stand and move confidently in crowded dining areas and assist with light operational tasks as needed.
• Flexible schedule including availability on weekends, evenings, and holidays.

Physical Abilities:

• Ability to move, lift, carry, push/pull up to 10kg
• Stand, walk, or sit for extended periods; reach overhead or below the knees; bend, twist, stoop
• Visual, auditory, and verbal acuity essential for a vibrant, high-touch hospitality environment