Customer Service jobs in United Kingdom

We are looking for dynamic professionals to fill the roles of Restaurant Manager, Assistant Manager, and Departmental Manager for our client, a global leader in the fast-food industry.

Location: Australia

Company Overview: Join one of the world's leading global fast-food companies with a rich history of providing delicious meals and unparalleled customer service.

1. Oversee the entire restaurant operations ensuring delivery of exceptional customer service.
2. Manage restaurant P&L to optimize manageable profit, control COGS, Labor, and Controllables.
3. Ensure the safety and security of team and guests through a focus on preventive maintenance and cleanliness.
4. Drive sales goals and track results.
5. Develop and train team members and managers, including ongoing feedback and coaching.
6. Maintain exceptional food safety and quality standards.
7. Handle guest complaints professionally and swiftly.
8. Foster a productive and collaborative team environment.

1. Minimum 2 years of managerial experience in a fast-food or restaurant setting.
2. Proven ability to lead and motivate a diverse team.
3. Strong analytical skills and a good understanding of business metrics and financials.

1. Assist the Restaurant Manager in managing team members and ensuring the restaurant runs efficiently.
2. Aid in driving sales goals and tracking results.
3. Support training efforts for team members.
4. Assist in maintaining food safety and quality standards.
5. Address and handle guest concerns and feedback.
6. Ensure a clean and safe environment for both guests and staff.

1. Minimum 2 years of supervisory or assistant management experience in a restaurant setting.
2. A collaborative spirit with a focus on team development.

1. Oversee the department and ensure operational efficiency.
2. Lead and motivate the team to achieve departmental goals.
3. Ensure adherence to safety, hygiene, and food quality standards.
4. Collaborate with other departmental managers to ensure seamless operations.
5. Provide ongoing training and feedback to staff.
6. Handle department-specific concerns and feedback from guests.

1. Minimum 2 years of departmental management or supervisory experience.
2. Demonstrated leadership skills and the ability to manage a team.
3. Strong organizational skills and attention to detail.

1. Relocation Package: All relocation expenses covered, ensuring a smooth transition to your new role in Australia.
2. Airfares: Comprehensive coverage for all your airfare expenses.
3. Visa Application: All fees associated with the visa application will be borne by the company.
4. Salary: A generous remuneration package, competitive with industry standards.
5. Family Status: Post the successful completion of the probationary period, family status contracts applicable for both husband and wife will be available.

Interested candidates are encouraged to apply. This is a unique opportunity to grow with a global leader in the fast-food industry.