Windows Edition Expert

AXA; Puchong; On-site; MYR 150,000 - 200,000; Full time

Job summary

A leading global insurance company in Malaysia is looking for a Windows Edition Expert to manage the deployment and integration of Intune managed devices. In this role, you will provide level 3 support and perform bug analysis, as well as participate in feature development. Ideal candidates should have experience with MDM solutions, particularly through Autopilot and Intune, and knowledge of Windows Information Protection. Join us and be part of a team dedicated to innovation and inclusion.

Qualifications

• Experience with MDM solutions like Autopilot and Intune.
• Strong background in managing Windows devices.
• Understanding of Windows Information Protection protocols.

Responsibilities

• Manage application lifecycle in Intune.
• Provide L3 support for major incidents.
• Conduct bug analysis and fixes.
• Develop features as needed.
• Contribute to product lifecycle management.
• Configure app packages through Intune.
• Update and resolve SILVA incident tickets.
• Generate reports via Intune and Log Analytics.
• Document all configurations and implementations.

Skills

MDM approach through Autopilot/Intune

Windows Devices management

Windows Information Protection (WIP)

Job description

As a world-leading insurance company, we act for human progress by protecting what matters. With 153,000 employees in 54 countries working for 105 million customers, we’ve created a truly dynamic and vibrant community. Inclusion and diversity link closely with our values, and together we’re nurturing a culture of respect, for each other, for our customers and the communities around us. Join AXA and you’ll feel like you belong, are included and can thrive. You’ll be able to shape the way you work and truly grow your potential as you seek out new opportunities, push boundaries and benefit people in critical moments of their lives. This is your chance to build the tomorrow you want. Know you can.

About the entity

AXA is becoming a sustainable tech-led company and at AXA Group Operations we are one of the major catalysts for this transformation.

We set the tone by triggering and empowering the evolution of our insurance business model through technology and innovation, driving its concrete implementation globally at speed, with a high quality of advisory and execution.

We are present across 17 countries with committed, highly qualified teams. We leverage technology, data, sourcing, security and investment allocation in a global way, but also achieve economies of scale and synergies when necessary.

At AXA Group Operations, we want to be recognized in three fields of action:

• State-of-the-art Data Technology to drive customer experience
• State-of-the-art Procurement & Sourcing to drive efficiency and better manage risks
• High-Performing Global Team for stronger partnerships with AXA entities

Job position pitch

About the job

Main missions

The Windows Edition Expert will be part of the Windows Edition Product team, helping to integrate & deploy the Intune managed device, supporting AXA entities’ onboarding through profile setup & apps integration activities.

• End-to-end application management (integrate-test-qualify-deploy) in Intune
• L3 support activities (major incidents, technical issues faced by users)
• Bug analysis/fixes
• Feature development when necessary
• Contributing to product lifecycle management on local entity
• App packages/ configured through Intune/WIP/VPN setup
• Updating/resolving/closing SILVA incident tickets
• Reports (Security items, device count, apps/tools reports) through Intune/Log Analytics
• Documentation of all that will be implemented/configured

We are looking for someone with the following experience and skills:

Technical skills:

• MDM approach through Autopilot/Intune
• Windows Devices management
• Windows Information Protection (WIP)

Nice to have skills:

• McAfee Cloud Proxy
• Knowledge of Agile/Scrum methodology

What we offer

We bring together the expertise, cultural diversity and creativity of over 8,000 employees worldwide and we’re committed to equal opportunities in all aspects of employment (gender, LGBT+, disabled persons, or people of different origins) and to promoting Diversity & Inclusion by creating a work environment where all employees are treated with dignity and respect, and where individual differences are valued.