Warehouse Supervisor

SPX Express; West Coast Division; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading logistics company seeks a qualified candidate for a role in operations based in Kota Kinabalu. Responsibilities include delegating tasks, coordinating drivers, and ensuring high customer service standards. Candidates should have strong leadership and communication skills, basic Excel knowledge, and ideally, experience in logistics operations. A diploma or degree in relevant fields is advantageous. The work involves a rotational shift schedule, requiring flexibility and adaptability.

Qualifications

• Legally allowed to work in Sabah according to state law.
• Experience in logistics operations is advantageous.
• Familiarity with postcodes, routing, and mapping is helpful.

Responsibilities

• Delegate tasks to sorters and drivers based on headcount.
• Coordinate daily activities with drivers for timely deliveries.
• Monitor driver behavior and customer service levels.
• Assist in the training of new drivers.
• Ensure compliance with safety policies and procedures.

Skills

Leadership skills

Communication skills

Basic Microsoft Excel skills

Problem-solving in ambiguous situations

Ability to work in a dynamic environment

Education

Diploma / Degree in Business, Supply Chain Management, Engineering

Job description

Responsibilities

• Delegate tasks for sorters & drivers depending on the number of headcounts
• Receive and inbound parcels from the linehaul team
• Coordinate and schedule daily activities with drivers to ensure all delivery activities are carried out in a timely manner
• Monitor driver behavior and ensure a high level of customer service
• Assist the fleet team lead in the deployment and training of new drivers where applicable
• Monitor and report KPI compliance
• Ensure the compliance of safety policies and standard operating procedures for in-hub parcel collection

Requirements

• Legally allowed to work in Sabah based on respective state law requirements
• Candidates currently based in Kota Kinabalu are encouraged to apply
• Willing to work on a rational shift basis depending on business needs
• Basic Microsoft Excel skills
• Experience in logistics operations would be an advantage
• Familiarity with postcodes / routing / mapping would be of good use
• Excellent leadership and communication skills
• Ability to deal with ambiguous situations
• Fast learner, comfortable with a dynamic environment
• Diploma / Degree in Business, Supply Chain Management, Engineering or relevant disciplines is advantageous
• Working pattern: 45 working hours weekly, Rotational shift schedule, Overtime if required
• Working location: Kota Kinabalu