Waiter/Waitress

Awagyu Sdn Bhd; Johor Bahru; On-site; MYR 20,000 - 100,000; Full time

Job summary

A food and beverage company in Johor Bahru is looking for a dedicated team member who can communicate in Bahasa Malaysia and English. Responsibilities include greeting customers, taking orders, and ensuring a tidy dining area. Candidates should possess excellent customer service and interpersonal skills, with a minimum SPM education. The role offers benefits such as EPF/SOCSO, annual leave, and a performance bonus, with a basic salary plus fixed overtime totaling RM3000.

Benefits

EPF/SOCSO

Annual leave

Medical leave

Staff meal provided

Annual performance bonus

Training provided

Qualifications

• Able to lead a team.
• F&B experience is an advantage.
• Additional language is preferred.

Responsibilities

• Greet customers and hand out menus.
• Follow all relevant health department regulations.
• Present menu and provide detailed information when asked.
• Take meal and beverage orders from customers.
• Offer menu recommendations.
• Up-sell additional products when appropriate.
• Maintain a tidy dining area.
• Deliver meals and beverages to tables.
• Check customer satisfaction.
• Prepare bills when requested.
• Cash up bills to ensure correct payment.

Skills

Communication in Bahasa Malaysia

Communication in English

Customer service skills

Interpersonal skills

Problem-solving abilities

Knowledge of food safety

Education

SPM education

Job description

• Able to communicate in Bahasa Malaysia and English. Additional language is preferred.
• Able to lead a team.
• Excellent customer service and interpersonal skills.
• Strong problem-solving and decision-making abilities.
• Knowledge of food safety and hygiene regulations.
• Can work at Johor Bahru.

Requirement

• Achieve at least SPM education.
• Has F&B experience is advantage.
• Able to communicate in Bahasa Malaysia and English. Additional language is preferred.
• Able to lead a team.
• Excellent customer service and interpersonal skills.
• Strong problem-solving and decision-making abilities.
• Knowledge of food safety and hygiene regulations.
• Can work at Johor Bahru.

Responsibility

• Greet customers and hand out menus.
• Follow all relevant health department regulations
• Present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies).
• Take meal and beverage orders from customers and place these orders in the kitchen.
• Offer menu recommendations upon request
• Up-sell additional products when appropriate
• Arrange table settings and maintain a tidy dining area
• Deliver meals and beverages to tables when they have been prepared.
• Check that customers are satisfied with their meal.
• Prepare the bill for tables when requested.
• Cash up bills and ensure that the correct amount has been paid.
• NOTE: BASIC SALARY + FIXED OT = RM3000

Benefits

• EPF/SOCSO.
• Annual leave.
• Medical leave.
• Staff meal provided.
• Annual performance bonus.
• Training provided.