Waiter

Bossjob; Pasir Gudang; On-site; MYR 20,000 - 100,000; Full time

Job summary

A hospitality company in Malaysia is looking for an experienced Waiter/Waitress. The role involves greeting customers, taking food orders, delivering them promptly, and providing excellent customer service while ensuring a clean work environment. The ideal candidate should have prior experience, strong communication skills, and the ability to work in a fast-paced setting. A flexible schedule is required as you will be expected to work evenings, weekends, and holidays.

Qualifications

• Previous experience as a Waiter/Waitress in a similar hospitality setting.
• Strong customer service skills and a friendly, professional demeanour.
• Excellent communication and interpersonal skills.
• Ability to work efficiently in a fast-paced environment.
• Good physical stamina and the ability to stand for extended periods.
• Flexible schedule and willingness to work evenings, weekends, and holidays.
• Proficiency in English and local language(s).

Responsibilities

• Greeting and welcoming customers in a friendly and professional manner.
• Taking food and beverage orders accurately and efficiently.
• Delivering orders to tables promptly and ensuring customer satisfaction.
• Maintaining a clean and organised work area.
• Assisting with table set‑up and clearing.
• Providing excellent customer service and addressing customer inquiries.
• Adhering to health and safety regulations and company policies.
• Collaborating with the kitchen team to ensure smooth operations.

Skills

Customer service skills

Communication skills

Interpersonal skills

Efficiency in fast-paced environment

Job description

Responsibilities

• Greeting and welcoming customers in a friendly and professional manner
• Taking food and beverage orders accurately and efficiently
• Delivering orders to tables promptly and ensuring customer satisfaction
• Maintaining a clean and organised work area
• Assisting with table set‑up and clearing
• Providing excellent customer service and addressing any customer inquiries or concerns
• Adhering to health and safety regulations and company policies
• Collaborating with the kitchen team to ensure smooth operations

Job Requirements

• Previous experience as a Waiter/Waitress in a similar hospitality setting
• Strong customer service skills and a friendly, professional demeanour
• Excellent communication and interpersonal skills
• Ability to work efficiently in a fast‑paced environment
• Good physical stamina and the ability to stand for extended periods
• Flexible schedule and the willingness to work evenings, weekends, and holidays as required
• Proficiency in English and the local language(s)