Volunteer Management Officer

Islamic Relief Malaysia; Bandar Baru Bangi; On-site; MYR 40,000 - 50,000; Full time

Job summary

A humanitarian organization in Bandar Baru Bangi is looking for a Volunteer Manager to lead recruitment, onboarding, and training of volunteers. The ideal candidate has a Bachelor’s degree in social sciences or related fields and 1–3 years of experience in volunteer management. Responsibilities include coordinating volunteer deployments and events, along with maintaining volunteer records. This role offers the opportunity to contribute to impactful humanitarian initiatives.

Qualifications

• 1–3 years of experience in volunteer management, community engagement, or NGO work.
• Experience coordinating events or humanitarian initiatives is an added advantage.
• Ability to work with diverse groups and adapt to dynamic project needs.

Responsibilities

• Lead volunteer recruitment, screening, onboarding, and placement.
• Organise training sessions, briefings, and capacity-building activities.
• Coordinate volunteer deployments for programmes, events, and emergency responses.

Skills

Strong communication and interpersonal skills

Excellent organisational and multitasking abilities

Ability to facilitate training and briefing sessions

Culturally sensitive

Willingness to work on weekends

Education

Bachelor’s degree in Social sciences, HR, Psychology, Community Development, or related fields

Tools

MS Office

Volunteer management systems

Job description

Islamic Relief Malaysia – Bandar Baru Bangi, Selangor

Lead volunteer recruitment, screening, onboarding, and placement.

Organise training sessions, briefings, and capacity-building activities.

Coordinate volunteer deployments for programmes, events, and emergency responses.

Maintain updated volunteer records, documents, and database systems.

Develop volunteer engagement and retention strategies, including appreciation initiatives.

Requirements Qualifications & Experience

Bachelor’s degree in Social sciences, HR, Psychology, Community Development, or related fields.

1–3 years of experience in volunteer management, community engagement, or NGO work.

Experience coordinating events or humanitarian initiatives is an added advantage.

Strong communication and interpersonal skills.

Excellent organisational and multitasking abilities.

Ability to facilitate training and briefing sessions.

Proficiency in MS Office; experience with volunteer management systems is a plus.

Ability to work with diverse groups and adapt to dynamic project needs.

Personal Attributes

High integrity, compassion, and commitment to humanitarian values.

Culturally sensitive and able to engage with volunteers from various backgrounds.

Willingness to work occasionally on weekends or during emergency responses.

Willingness to travel for field activities when required.