Voice Support Process Executive - Listing Review & Compliance

Cognizant; Kuala Lumpur; On-site; MYR 40,000 - 55,000; Full time

Job summary

A leading technology consulting firm in Kuala Lumpur is seeking a Process Executive. The role involves ensuring compliance and productivity while performing data analysis and user query resolution. The ideal candidate should have strong communication skills in English and Indonesian, and the ability to work in a fast-paced environment. This position offers a dynamic work environment with opportunities for professional growth.

Qualifications

• Experience in data analysis and reports is not mandatory.
• Extensive exposure to customer service is not mandatory.
• Candidate should be comfortable to work in normal working hours and overtime.

Responsibilities

• Verify and review information as per policy and guidelines.
• Analyze the data, review, moderate, and fix relevant data.
• Work collaboratively with the Team Leads.

Skills

Excellent written, reading and spoken communications skills in English and Indonesian

Ability to handle multiple tasks

Great interpersonal skills

Excellent attendance record

Excellent timekeeping

Ability to work independently

Strong keyboard and analytical skills

Customer service orientation

Job description

A leading technology consulting firm in Kuala Lumpur is seeking a Process Executive. The role involves ensuring compliance and productivity while performing data analysis and user query resolution. The ideal candidate should have strong communication skills in English and Indonesian, and the ability to work in a fast-paced environment. This position offers a dynamic work environment with opportunities for professional growth.