VIP Crew

Resorts World Genting; Genting Highlands; On-site; MYR 20,000 - 100,000; Full time

Job summary

A leading leisure and hospitality company in Genting Highlands is seeking a qualified individual to manage VIP tour arrangements and assist in event operations. Candidates should possess strong customer service skills and experience in managing VIP services. This role offers an exciting opportunity to be part of a dynamic team shaping the future of the hospitality industry. Join us and have a rewarding career with ample growth prospects.

Qualifications

• Experience in handling and coordinating VIP arrangements.
• Ability to promote and upsell event packages.
• Excellent communication and customer service skills.

Responsibilities

• Coordinate VIP tour arrangements and customize itineraries.
• Ensure the VIP lounge is clean and comfortable for guests.
• Manage food and beverages stock for VIP services.
• Assist in event operations like team building and birthday parties.

Skills

VIP tour coordination

Event operation assistance

Customer service

Food and beverage management

Job description

Resorts World Genting – Genting Highlands, Pahang

Genting Malaysia is a leading multinational conglomerate that is principally involved in the leisure and hospitality business, covering theme parks, casinos, hotels, seaside resorts and entertainment venues in Malaysia, the UK, and the US. It is one of the largest listed companies in Malaysia.With decades of experience and milestones, Genting Malaysia celebrates its 60 Years Diamond Jubilee in 2025, stamping its mark as a leading tourism and entertainment hub with award-winning properties and world-class attractions such as Genting SkyWorlds Theme Park, Skytropolis Indoor Theme Park, Crockfords, and more. Even with all these accolades, Genting Malaysia is constantly expanding and making big waves in the hospitality industry.If you are searching for a dynamic career full of exciting growth opportunities; look no further and join us today!

• Handling and coordinating the arrangement from pre-visit, during visit and post visit. Preparing and customizing the itinerary base on guest's preferences.
• Coordinating with other business unit on the VIP Tour arrangement such as F&B, Retails, Security, Park Experience and Attraction involves.
• Handling VIP Lounge to ensure it always clean and comfortable for guest.
• Ensure Food & Beverages stocks always available and get replenished when its running low.
• Promote and upsell VIP Experience Package, events (Eg, Team Building, Family Day)
• Assisting in events operations on events like Team Building, Family Day, Birthday Parties.

Be part of an exciting history-in-the-making, help shape the future with us. This is a golden opportunity for you to establish a strong foundation for a great career within the company.Apply now!

Be careful - Don’t provide your bank or credit card details when applying for jobs. Don't transfer any money or complete suspicious online surveys. If you see something suspicious, report this job ad .