Travel Medical Claims Specialist - Growth & Impact

Allianz; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading insurance provider is seeking an Associate to manage travel medical claims in Kuala Lumpur. In this role, you will evaluate claims, communicate with partners, and ensure accurate decision-making. Ideal candidates have a Diploma or Degree and experience in medical claims or related fields. They should be detail-oriented, customer-focused, and possess strong English skills. This position offers professional development and a supportive team environment.

Benefits

Structured training and mentorship

Work Well programs for wellbeing

Career progression opportunities

Qualifications

• 1-2 years' experience in medical claim assessment; fresh graduates welcome.
• Advantage: insurance, medical, or travel assistance background.

Responsibilities

• Manage assigned claims from notification to closure.
• Review coverage and validate documents.
• Draft clear claim decision letters for payments.
• Track claim progress and coordinate with Finance.

Skills

English communication

Microsoft Office

Customer focus

Detail-oriented

Team player

Education

Diploma or Degree (any field)

Job description

A leading insurance provider is seeking an Associate to manage travel medical claims in Kuala Lumpur. In this role, you will evaluate claims, communicate with partners, and ensure accurate decision-making. Ideal candidates have a Diploma or Degree and experience in medical claims or related fields. They should be detail-oriented, customer-focused, and possess strong English skills. This position offers professional development and a supportive team environment.